At a Glance
- Tasks: Lead strategy and planning for customer education products to enhance Genesys Cloud platform adoption.
- Company: Join a leading tech company focused on customer success and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on data-driven decision making and stakeholder engagement.
- Why this job: Make a real impact by driving education initiatives that empower customers and partners.
- Qualifications: Experience in product management and a passion for customer education.
The predicted salary is between 51750 - 63250 £ per year.
Genesys seeks an experienced Product Manager for Customer Education to lead strategy, planning, and lifecycle of an education portfolio that maximizes value of the Genesys Cloud platform. You will identify learning needs, set priorities, and drive education products to boost adoption and customer success across customers, partners, and internal teams.
The role emphasizes data-driven decision making, stakeholder influence, and lifecycle management from concept through delivery, retention.
Product Manager: Customer Education & AI Enablement employer: Genesys
At Genesys, we pride ourselves on being an exceptional employer, offering a flexible-first culture that empowers our nearly 7,000 global employees to thrive in their roles. With a strong focus on professional growth through mentorship and leadership development, we provide unique benefits such as paid volunteer time and well-being resources, ensuring our team members can recharge and give back. Recognised as a Great Place to Work in 17 countries, we foster an inclusive environment where 94% of our employees take pride in being part of the Genesys family.
