Senior Director, AI & Experience Orchestration Sales in London
Senior Director, AI & Experience Orchestration Sales

Senior Director, AI & Experience Orchestration Sales in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sales for AI-powered customer experience solutions and drive innovative strategies.
  • Company: Join Genesys, a global leader in customer experience technology.
  • Benefits: Enjoy competitive pay, flexible work options, and a supportive team culture.
  • Why this job: Shape the future of customer experience with cutting-edge AI technology.
  • Qualifications: Proven sales leadership experience and a passion for AI-driven solutions.
  • Other info: Be part of a collaborative team that values empathy and innovation.

The predicted salary is between 72000 - 108000 £ per year.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic personalised experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. While we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Do you have a passion for creating amazing customer experiences using the latest AI-powered software capabilities? As a Senior Director, AI & Experience Orchestration Sales focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core.

Senior Director, AI & Experience Orchestration Sales in London employer: Genesys

Genesys is an exceptional employer that fosters a culture of empathy and collaboration, empowering employees to make a significant impact within the organisation. With a strong focus on personal and professional growth, our team enjoys competitive benefits and the freedom to innovate in a dynamic environment. Located globally, we offer the unique opportunity to work with cutting-edge AI technology, shaping the future of customer experience while enhancing workforce engagement and operational efficiency.
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Contact Detail:

Genesys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Director, AI & Experience Orchestration Sales in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those at Genesys. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Showcase your passion for AI and customer experience! When you get the chance to speak with hiring managers, share your ideas on how to enhance customer journeys using AI. It’ll show you’re not just looking for a job, but you’re genuinely excited about the role.

✨Tip Number 3

Prepare for interviews by diving deep into Genesys’ products. Understand the AI-powered Experience Orchestration platform inside out. This will help you answer questions confidently and demonstrate your commitment to the company’s mission.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Genesys team and making an impact.

We think you need these skills to ace Senior Director, AI & Experience Orchestration Sales in London

AI-Powered Software Capabilities
Customer Experience Design
Sales Strategy Development
Empathy in Customer Interactions
Collaboration Skills
Innovative Solution Development
Portfolio Management
Operational Improvement Strategies
Workforce Engagement Techniques
Growth Acceleration
Impact Measurement
Ownership and Accountability

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for creating amazing customer experiences! In your application, share specific examples of how you've used AI to enhance customer interactions. This will help us understand your drive and fit for the role.

Tailor Your CV: Make sure your CV is tailored to the Senior Director position. Highlight your experience in sales and AI, and don’t forget to mention any leadership roles you've had. We want to see how your background aligns with our mission at Genesys.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Use it to explain why you’re excited about this role and how you can contribute to our team. Be genuine and let your personality shine through – we love authenticity!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Genesys

✨Know Your Stuff

Make sure you’re well-versed in Genesys' AI and Experience Orchestration offerings. Familiarise yourself with their products, especially the Genesys Agentic AI. This will not only show your genuine interest but also help you answer questions confidently.

✨Showcase Your Empathy

Since Genesys values empathy, be prepared to discuss how you've used empathy in your previous roles. Share specific examples of how you’ve created customer experiences that resonate emotionally, as this aligns perfectly with their mission.

✨Demonstrate Leadership Skills

As a Senior Director, you’ll need to showcase your leadership abilities. Prepare to discuss your experience in leading teams, driving sales strategies, and fostering collaboration. Highlight instances where you’ve empowered others to succeed.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and future projects. This shows your enthusiasm for the role and helps you gauge if Genesys is the right fit for you. Plus, it demonstrates your strategic thinking.

Senior Director, AI & Experience Orchestration Sales in London
Genesys
Location: London

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