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- Tasks: Lead a dynamic sales team to drive new customer acquisition and revenue growth.
- Company: Join Genesys, a global leader in customer experience and AI technology.
- Benefits: Enjoy competitive salary, great perks, and the chance to make a real impact.
- Why this job: Shape the future of customer experience while leading a high-performing team.
- Qualifications: Proven enterprise sales leadership and experience in SaaS or AI markets.
- Other info: Be part of a diverse and inclusive culture that champions collaboration and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together.
We have an exceptional opportunity for a dynamic and visionary sales leader to join Genesys as Senior Director, Sales in the UK and Ireland Region. This is a pivotal role for an experienced leader who is passionate about AI transformation, new logo acquisition, customer experience and leading high-performing enterprise sales teams.
This leader will drive Genesys’ new logo acquisition in the UK and Ireland overseeing a team of Account Executives. The successful candidate will be responsible for shaping the sales strategy, fostering a culture of excellence, and ensuring strong alignment with cross-functional teams.
The Strategic Value of the RoleYou will be accountable for revenue performance and growth. You will:
- Lead, inspire, recruit and develop a team of world-class sales professionals to achieve and exceed ambitious revenue goals.
- Define and execute a go-to-market strategy that expands Genesys’ market share in key industries.
- Partner with leadership to shape strategic priorities, forecast growth, and optimize sales operations.
- Foster collaboration across Sales, Marketing, Partner Ecosystem, Professional Services, and Customer Success to ensure consistent execution and customer value realization.
- Act as the executive sponsor for larger deals, ensuring long-term success and strategic alignment.
* Lead and manage a team of Account Executives to deliver on new customer acquisition goals.
- Drive consistent overachievement of revenue targets through new logo acquisition.
- Build and maintain strong C-level relationships with strategic enterprise customers and partners.
- Develop and execute your business plan aligned with corporate strategy.
- Recruit, coach, and retain top sales talent; cultivate a high-performance culture focused on customer success and continuous improvement.
- Collaborate with Marketing and Channel teams to optimize pipeline generation and conversion.
- Provide clear and actionable insight to executive management on market trends, competitive dynamics, and field performance.
- Champion diversity, inclusion, and leadership development within the sales organization.
- Represent Genesys as a thought leader and trusted advisor in the customer experience and SaaS markets.
- Proven track record of multiple years of enterprise sales leadership, including experience managing large, complex teams and multimillion-dollar revenue targets.
- Demonstrated success in scaling SaaS, CX, AI or Enterprise Software businesses within the region.
- Strong executive presence and ability to influence C-level stakeholders both internally and externally.
- Excellent strategic thinking, planning, and execution skills.
- Deep understanding of the Customer Experience, AI, Contact Center, or Cloud Communications markets.
- Strong analytical and business acumen with the ability to drive data-informed decisions.
- Proven ability to lead through change and drive transformation in complex, matrixed organizations.
- Exceptional communication, negotiation, and presentation skills.
Director, Sales, UKI in London employer: Genesys
Contact Detail:
Genesys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Sales, UKI in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Genesys and its culture. Understand their AI-powered platform and how it impacts customer experience. This will help you tailor your responses and show that you’re genuinely interested in the role and the company.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for sales leadership and how you can drive new logo acquisition. Use specific examples from your past experiences to demonstrate your success in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you know someone at Genesys, ask them for a referral – it can really boost your chances of landing that interview!
We think you need these skills to ace Director, Sales, UKI in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in enterprise sales leadership and how it aligns with Genesys' mission to improve customer experiences. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific metrics to demonstrate how you've driven revenue growth or improved customer satisfaction in previous roles. This helps us see the impact you've made in your past positions.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know who you are beyond your professional experience. Share your passion for AI transformation and customer experience, and how you envision contributing to our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're proactive and keen on joining the Genesys family!
How to prepare for a job interview at Genesys
✨Know Your Stuff
Before the interview, dive deep into Genesys' products and services, especially the AI-powered Experience Orchestration platform. Understand how it impacts customer experience and be ready to discuss how your experience aligns with their mission.
✨Showcase Leadership Skills
As a potential Director of Sales, you’ll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed large teams and driven revenue growth in previous roles, particularly in SaaS or enterprise software.
✨Build Relationships
Genesys values strong C-level relationships. Be prepared to discuss your approach to building and maintaining these connections. Share specific instances where your relationship-building skills led to successful outcomes.
✨Emphasise Collaboration
Highlight your experience in fostering collaboration across different departments. Discuss how you’ve worked with marketing, customer success, and other teams to achieve common goals, as this is crucial for the role at Genesys.
