At a Glance
- Tasks: Lead Total Rewards strategies across EMEA, ensuring competitive compensation and benefits.
- Company: Join Genesys, a global leader in AI-powered customer experience solutions.
- Benefits: Flexible work culture, paid volunteer time, and professional development opportunities.
- Other info: Be part of a Great Place to Work certified company with excellent career growth.
- Why this job: Make a real impact on employee experiences while working with cutting-edge AI technology.
- Qualifications: 5-8 years in Compensation or Benefits, strong analytical skills, and HR partnership experience.
The predicted salary is between 56700 - 69300 £ per year.
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
The Regional Total Rewards Partner serves as the primary Total Rewards subject matter expert for the EMEA region, partnering with HR leaders, Business Partners, Payroll, HR Operations, Finance, external consultants, vendors, and the Total Rewards organization to deliver competitive, compliant, and effective compensation and benefits programs. This role acts as the bridge between global Total Rewards strategy and regional market needs, ensuring compensation and benefits programs are implemented consistently while aligning with local regulations, market practices, and business objectives. The Regional Total Rewards Partner provides strategic consultation, governance, market intelligence, and operational leadership across multiple countries within the region.
The role is responsible for influencing Total Rewards decisions, advising stakeholders on compensation and benefits matters, identifying market trends, and ensuring regional programs support business growth and talent strategies.
Key Responsibilities
- Serve as the primary Total Rewards advisor for HR leaders, People Business Partners, managers, and business leaders across the region.
- Partner closely with regional HR, Payroll, HR Operations, Finance, and Legal teams to ensure effective delivery of compensation and benefits programs.
- Act as the regional liaison between local stakeholders and Global Total Rewards.
- Provide consultation and recommendations on compensation, benefits, and broader Total Rewards matters.
- Build strong relationships with external consultants, survey providers, brokers, and benefit vendors.
- Monitor market trends and emerging Total Rewards practices and provide recommendations to support business and talent objectives.
Compensation
- Lead regional execution of compensation programs and processes, including annual salary reviews, promotions, market adjustments, equity awards and the annual incentive program.
- Consult on job evaluations, leveling, market pricing, and compensation recommendations.
- Conduct competitive market analyses and benchmarking to ensure pay programs remain market-aligned.
- Support compensation governance, pay equity reviews, and compliance initiatives.
- Partner with HR leaders and managers to ensure consistent application of compensation policies and practices.
- Analyze compensation outcomes and workforce data to identify trends and opportunities.
Benefits
- Serve as the regional lead for benefits administration, governance, and program effectiveness.
- Partner with local HR teams, consultants, brokers, and vendors to support regional benefits programs.
- Assist with renewals, market reviews, vendor evaluations, and program enhancements.
- Ensure alignment between global benefits strategy and local market requirements.
- Support employee communications and education related to benefit programs.
Governance, Compliance & Operations
- Monitor local regulatory requirements and partner with Payroll, Legal, and external advisors to ensure ongoing compliance.
- Support audits, reporting, documentation, and governance activities.
- Partner with HR Operations and Payroll teams to ensure accurate administration and execution of Total Rewards programs.
- Drive process improvements and operational efficiencies across compensation and benefits activities.
- Support mergers, acquisitions, integrations, and organizational changes impacting Total Rewards programs.
Qualifications
- Bachelor's degree in Human Resources, Business, Finance, Economics, or related field.
- 5–8+ years of progressive experience in Compensation, Benefits, or Total Rewards.
- Experience supporting multiple countries within EMEA (or APAC for the APAC role).
- Strong knowledge of compensation practices, market benchmarking, and salary administration.
- Familiarity with regional benefits practices and statutory requirements.
- Experience partnering with HR, Payroll, Shared Services, and external vendors.
- Strong analytical, project management, and stakeholder management skills.
- Advanced data analysis and reporting skills.
- Experience with Workday and compensation survey platforms.
- Excellent communication and consulting capabilities.
Preferred
- Experience in a multinational technology or SaaS organization.
- CCP, GRP, CEBS, or equivalent Total Rewards certification.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
EMEA Total Rewards Partner employer: Genesys
At Genesys, we pride ourselves on being an exceptional employer, offering a flexible-first culture that empowers our nearly 7,000 global employees to thrive in their roles. With a strong focus on professional growth through mentorship and leadership development, we provide unique benefits such as paid volunteer time and well-being resources, ensuring our team members can recharge and give back. Recognised as a Great Place to Work in 17 countries, we foster an inclusive environment where 94% of our employees take pride in being part of the Genesys family.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Total Rewards Partner
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Genesys!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Genesys.
We think you need these skills to ace EMEA Total Rewards Partner
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Genesys. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Genesys and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Genesys. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Genesys's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Genesys
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Genesys.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Genesys will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Genesys and how you would contribute to adapting HR strategies.
