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- Tasks: Lead a dynamic sales team to drive new customer acquisition and revenue growth.
- Company: Join Genesys, a global leader in customer experience and AI technology.
- Benefits: Enjoy competitive salary, flexible work options, and a culture of collaboration.
- Why this job: Make a real impact in transforming customer experiences with cutting-edge AI solutions.
- Qualifications: Proven sales leadership experience and a passion for AI and customer success.
- Other info: Be part of a diverse team that values innovation and personal growth.
The predicted salary is between 43200 - 72000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We have an exceptional opportunity for a dynamic and visionary sales leader to join Genesys as Senior Director, Sales in the UK and Ireland Region. This is a pivotal role for an experienced leader who is passionate about AI transformation, new logo acquisition, customer experience and leading high-performing enterprise sales teams.
This leader will drive Genesys’ new logo acquisition in the UK and Ireland overseeing a team of Account Executives. The successful candidate will be responsible for shaping the sales strategy, fostering a culture of excellence, and ensuring strong alignment with cross-functional teams.
The Strategic Value of the RoleYou will be accountable for revenue performance and growth. You will:
- Lead, inspire, recruit and develop a team of world-class sales professionals to achieve and exceed ambitious revenue goals.
- Define and execute a go-to-market strategy that expands Genesys’ market share in key industries.
- Partner with leadership to shape strategic priorities, forecast growth, and optimize sales operations.
- Foster collaboration across Sales, Marketing, Partner Ecosystem, Professional Services, and Customer Success to ensure consistent execution and customer value realization.
- Act as the executive sponsor for larger deals, ensuring long-term success and strategic alignment.
- Lead and manage a team of Account Executives to deliver on new customer acquisition goals.
- Drive consistent overachievement of revenue targets through new logo acquisition.
- Build and maintain strong C-level relationships with strategic enterprise customers and partners.
- Develop and execute your business plan aligned with corporate strategy.
- Recruit, coach, and retain top sales talent; cultivate a high-performance culture focused on customer success and continuous improvement.
- Collaborate with Marketing and Channel teams to optimize pipeline generation and conversion.
- Provide clear and actionable insight to executive management on market trends, competitive dynamics, and field performance.
- Champion diversity, inclusion, and leadership development within the sales organization.
- Represent Genesys as a thought leader and trusted advisor in the customer experience and SaaS markets.
- Proven track record of multiple years of enterprise sales leadership, including experience managing large, complex teams and multimillion-dollar revenue targets.
- Demonstrated success in scaling SaaS, CX, AI or Enterprise Software businesses within the region.
- Strong executive presence and ability to influence C-level stakeholders both internally and externally.
- Excellent strategic thinking, planning, and execution skills.
- Deep understanding of the Customer Experience, AI, Contact Center, or Cloud Communications markets.
- Strong analytical and business acumen with the ability to drive data-informed decisions.
- Proven ability to lead through change and drive transformation in complex, matrixed organizations.
- Exceptional communication, negotiation, and presentation skills.
Director, Sales, UKI employer: Genesys
Contact Detail:
Genesys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Sales, UKI
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Genesys and its culture. Understand their AI-powered platform and how it impacts customer experience. This will help you tailor your responses and show that you’re genuinely interested in the role and the company.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for sales leadership and how you can drive new logo acquisition. Use specific examples from your past experiences to demonstrate your success in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you know someone at Genesys, ask them for a referral – it can really boost your chances of landing that interview!
We think you need these skills to ace Director, Sales, UKI
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in sales leadership, especially in SaaS or AI, and show how you can drive new logo acquisition. We want to see how you align with our mission at Genesys!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use numbers and examples to demonstrate how you've exceeded revenue targets or built strong relationships with C-level stakeholders. This helps us see the impact you've made in previous roles.
Be Authentic: Let your personality shine through in your application. We value empathy and collaboration, so don’t hesitate to share your passion for customer experience and how you’ve fostered a high-performance culture in your teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Genesys team!
How to prepare for a job interview at Genesys
✨Know Your Stuff
Before the interview, dive deep into Genesys and its AI-powered Experience Orchestration platform. Understand how it enhances customer experiences and drives loyalty. This knowledge will help you connect your experience with their mission.
✨Showcase Leadership Skills
As a Director of Sales, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples of how you've inspired and developed sales professionals in the past, focusing on achieving ambitious revenue goals.
✨Build Relationships
C-level relationships are key in this role. Think of instances where you've successfully built and maintained strong relationships with executive stakeholders. Be ready to discuss your approach to fostering collaboration across teams.
✨Be Data-Driven
Genesys values analytical skills. Come prepared with insights from your previous roles that showcase your ability to make data-informed decisions. Discuss how you've used market trends and performance metrics to shape sales strategies.
