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- Tasks: Join our team to develop and implement automated tests for cutting-edge cloud technology.
- Company: Genesys, a leader in AI-powered customer experience solutions.
- Benefits: Enjoy competitive pay, hybrid work, and opportunities for personal growth.
- Why this job: Make a real impact on customer experiences while working with innovative tech.
- Qualifications: 3+ years in automation testing with Java and strong problem-solving skills.
- Other info: Collaborative environment with excellent career advancement opportunities.
The predicted salary is between 30000 - 50000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Location: This is a hybrid role, with one day per week in our Birmingham office.
The Agent development team within Genesys Cloud is looking for a Software Engineer in Test to join our Birmingham-based team. You’ll work closely with cloud engineers on highly scalable, distributed systems, where quality, automation, and performance are core priorities.
What You’ll Do
- Work with the existing Java-based testing framework to implement API/UI tests
- Engage in Manual/Automation/Performance/Accessibility testing
- Develop performance testing strategies using tools such as Locust and integrate them into CI/CD pipelines
- Monitor and triage failing automation test
- Coordinating bug hunts for new features
- Create clear test plans and test documentation
- Leverage AI-powered development tools and modern IDE features to improve test efficiency and maintainability
- Collaborate with the team on planning, estimation, and code reviews
What We’re Looking For
- 3+ years of automation testing experience in Java
- You have used Bitbucket/Github as a code repository
- Experience with Jenkins or equivalent CI/CD tools
- Proficiency with IDEs (VS Code, IntelliJ IDEA, etc)
- Experience with Test automation frameworks (TestNG, Selenium, Playwright)
- Strong understanding of the SDLC and STLC
- Strong problem-solving and communication skills, with the ability to work independently and asynchronously
- Experience with API testing tools such as Postman
- Experience with AI-powered development tools (Amazon Q, Cursor, Kiro, or similar)
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Software Engineer in Test in Birmingham employer: Genesys
Contact Detail:
Genesys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer in Test in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research Genesys and understand their products, especially the AI-powered Experience Orchestration platform. Tailor your answers to show how your skills align with their needs.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or GitHub repo, make sure it’s up to date. Share projects that highlight your automation testing experience and any cool tools you’ve used.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, if you know someone at Genesys, get them to refer you – it can really boost your chances!
We think you need these skills to ace Software Engineer in Test in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with automation testing in Java, as well as your familiarity with tools like Jenkins and Postman. We want to see how your skills align with what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Genesys
✨Know Your Tech Stack
Make sure you’re familiar with the Java-based testing frameworks mentioned in the job description. Brush up on your knowledge of tools like TestNG, Selenium, and Playwright, as well as CI/CD tools like Jenkins. Being able to discuss your experience with these technologies will show that you're ready to hit the ground running.
✨Prepare for Performance Testing Questions
Since performance testing strategies are a key part of the role, be prepared to discuss how you've implemented performance tests in the past. Familiarise yourself with tools like Locust and think about how you would integrate them into CI/CD pipelines. This will demonstrate your proactive approach to quality assurance.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenges in previous roles. Whether it’s triaging failing automation tests or coordinating bug hunts, illustrating your problem-solving process will highlight your critical thinking abilities and adaptability.
✨Communicate Clearly and Collaboratively
Genesys values collaboration, so practice articulating your thoughts clearly. Be prepared to discuss how you’ve worked with teams on planning, estimation, and code reviews. Showing that you can communicate effectively and work asynchronously will set you apart as a strong candidate.
