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- Tasks: Lead partnerships and drive sales strategies for Genesys in the UKI region.
- Company: Genesys empowers organisations globally to enhance customer experiences through innovative technology.
- Benefits: Enjoy flexible working, competitive perks, and the chance to make a real impact.
- Why this job: Join a dynamic team focused on transforming customer experience with cutting-edge AI solutions.
- Qualifications: 10-12 years of experience in SaaS sales and strong relationship management skills required.
- Other info: Opportunity to travel up to 50% and work in a collaborative environment.
The predicted salary is between 48000 - 72000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
Genesys is hiring a Sr. Director, Partner Sales, UKI position that is focused on creating and driving partnerships with global business & IT consulting firms that create demand and influence the adoption of Genesys by our common customers and prospects. As the leader of the business partnership between Genesys and our partners, the Sr. Director, Partner Sales is responsible for developing, maintaining, and executing a global business plan.
The business plan will be measured against key metrics such as annual revenue targets by named Partners and the quantity of net new deals sourced by same. In addition, the plan will outline business development activities that can positively influence local enterprise and commercial segment customers to select Genesys as their CX platform. The multi-year plan will define the strategy & actions that will drive revenue growth for Genesys solutions through the go-to-market initiatives and uniquely branded partner solution offerings.
As a senior representative for Genesys, the Sr. Director, Partner Sales (UKI) will be involved in all aspects of relationship management between the key Partners and Genesys executives. This will include creating relationship plans to ensure executive sponsors are established within both organizations and that regular and relevant contact is performed to review the business performance of the partnership.
As the leader of the overall business relationship for their named Partners, the Sr. Director, Partner Sales will lead a team of partner account managers and work with regional sales and partner leadership whose end-user customers would be engaging with the partners to advise them through their digital transformation projects.
Key Responsibilities- Develop and implement regional Partner plans, to measure/drive success and business impact.
- Define joint ownership of each go-to-market initiative with key sponsors from within the partner ecosystem and relevant individuals from within Genesys functional groups.
- Quarterly review of the Partner plans with milestone metrics achieved or resolution plan developed.
- Actively drive Sales pipeline and meet or exceed quarterly and annual bookings targets.
- Develop and maintain relationships with global counterparts to leverage corporate initiatives and to ensure adherence to Partner standards.
- Adhere to rules of engagement and operational escalation procedures to quickly identify and resolve issues.
- Identify new customer wins and collaborate with partners on their implementation plans while addressing any challenges.
- Continuously qualify the landscape of each major competitor’s relationship with assigned Partners and develop aspects of global sales and relationship plan to increase Genesys share of wallet over competitors.
- Engage with C-level, actively driving SaaS Transformation, creating a common Business and Marketing plan, building relationships and trust, driving marketing and demand generation activities, planning, and facilitating education and certifications.
- Evangelize new SaaS technologies, discover new and innovative go-to-market models, actively influence, understand, and educate on Partner programs.
- Align with Partner Account Managers and Partner COEs to deliver excellent Partner experience.
- Ability to travel up to 50%.
- A minimum of 10-12 years of related experience.
- Ability to work on complex challenges and translate strategic priorities into actionable plans together with the team.
- Highly effective communicator to ensure shared goals are established and a dynamic approach to change, bringing people along with plans.
- Strong people management and desire to be a leadership role model.
- Enthusiastic about the growth and development of high-performing teams.
- Demonstrable acumen in SaaS sales with a desire to drive Genesys offerings within the EMEA market.
- Uses data to drive decisions and monitors success in the same way.
- A proven strong relationship builder with key stakeholders and the ability to influence.
- A problem solver with the ability to identify solutions in alignment with the company strategy and prioritise in an agile manner.
- Skilled at facilitating ease of doing business for Partners and customers.
- Experience in driving Partner-led Sales campaigns.
- Ability and/or willingness to work in non-routine and complex work environments, involving the application of advanced technical/business skills within IT and SaaS.
Snr Director, Partner Sales, UKI employer: Genesys Telecommunications Laboratories, Inc.
Contact Detail:
Genesys Telecommunications Laboratories, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Snr Director, Partner Sales, UKI
✨Tip Number 1
Network with professionals in the SaaS and partner sales space. Attend industry events, webinars, or local meetups to connect with potential colleagues and partners. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with Genesys' products and their competitive landscape. Understanding how Genesys Cloud stands out will help you articulate your value during discussions and demonstrate your commitment to the company’s mission.
✨Tip Number 3
Prepare to discuss your experience in driving partner-led sales campaigns. Be ready to share specific examples of how you've successfully built partnerships and influenced sales outcomes in previous roles.
✨Tip Number 4
Showcase your leadership skills by discussing how you've developed high-performing teams in the past. Highlight your ability to inspire and manage people effectively, as this is crucial for the Sr. Director role.
We think you need these skills to ace Snr Director, Partner Sales, UKI
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Sr. Director, Partner Sales position. Tailor your application to highlight relevant experience in partnership development and sales management.
Craft a Compelling CV: Your CV should clearly showcase your experience in SaaS sales and partner management. Use quantifiable achievements to demonstrate how you've driven revenue growth and built successful partnerships in previous roles.
Write a Targeted Cover Letter: In your cover letter, address how your skills align with Genesys' mission and values. Highlight specific examples of how you've successfully managed partner relationships and contributed to business growth in similar roles.
Showcase Leadership Skills: Since this is a senior role, emphasise your leadership experience. Discuss how you've led teams, developed strategies, and influenced stakeholders to achieve business objectives, particularly in complex environments.
How to prepare for a job interview at Genesys Telecommunications Laboratories, Inc.
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description for the Sr. Director, Partner Sales position. Familiarise yourself with Genesys' products and how they fit into the market. This will help you articulate how your experience aligns with the role.
✨Prepare for Relationship Management Questions
Given the emphasis on building relationships with partners, be ready to discuss your past experiences in relationship management. Prepare examples that showcase your ability to influence stakeholders and drive successful partnerships.
✨Showcase Your Strategic Thinking
The role requires developing and executing a global business plan. Be prepared to discuss your strategic approach to sales and how you've successfully implemented plans in previous roles. Use data to back up your claims and demonstrate your decision-making process.
✨Demonstrate Leadership Skills
As a senior role, leadership is key. Be ready to share examples of how you've led teams, developed talent, and fostered a high-performing culture. Highlight your people management skills and your enthusiasm for team growth.
