At a Glance
- Tasks: Drive growth by selling AI-powered solutions to enterprise clients and managing the full sales cycle.
- Company: Join Genesys, a global leader in customer experience and AI innovation.
- Benefits: Enjoy flexible working, professional development, and well-being resources.
- Other info: Collaborative environment with opportunities for mentorship and career growth.
- Why this job: Be part of a transformative team redefining customer experiences with cutting-edge technology.
- Qualifications: 7+ years in enterprise SaaS sales with strong negotiation and communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Do you want to be part of a global, market-shaping company that is transforming how organisations engage with their customers through AI, digital innovation, and experience orchestration? Do you thrive in complex sales environments, love winning new logos with cutting-edge technology? Are you energised by sales strategies for a changing market, continuous learning, and being part of a high-performing, collaborative team supported by experienced leadership and an expert Sales Coach? If so we'd love to meet you.
At Genesys, we empower organisations to create personalised, predictive, AI-driven experiences—at scale. As a result, we are widely recognised as the leader in the customer experience (CX) and contact centre space. We’re building a diverse and inclusive sales organisation where people can grow, thrive, and make their mark. We are looking for exceptional Enterprise Sales Professionals who are passionate about helping customers unlock the value of AI, cloud, and experience orchestration. Bring your ambition, curiosity, energy and drive, and together we’ll redefine what exceptional experience looks like.
Role Overview
As an Enterprise Account Executive, you will be a key driver of growth, helping UK enterprise organisations modernise their customer and employee experiences using Genesys’ AI-powered cloud solutions. You will own the full sales cycle—from prospecting to close—championing our innovative AI capabilities, including predictive AI, conversational AI, and our industry-leading Experience Orchestration platform. You’ll be working in a collaborative coaching environment, with a supportive and experienced leadership team, with ongoing professional development.
Key Responsibilities
- Accelerate Pipeline & Growth: Identify, create, and expand new business opportunities across enterprise accounts. Engage executives with a compelling AI-driven transformation vision.
- Engage & Inspire Clients: Explore customer challenges and align them to Genesys’ AI, digital, and orchestration capabilities. Create value-led proposals that showcase measurable business outcomes.
- Execute the Genesys Way of Selling: Lead complex SaaS deals with discipline and precision using MEDDPICC. Run world-class discovery, build champions, and navigate multi-stakeholder environments.
- Become a Trusted Advisor: Influence C-level decision-making with market insights and thought leadership. Help customers understand how AI can optimise operations, elevate experiences, and drive ROI.
- Win Together: Collaborate with SDRs, solution consultants, marketing, and customer success teams. Represent and embody One Genesys values in every interaction.
Minimum Requirements
- Proven track record selling enterprise SaaS or Cloud/Digital solutions.
- 7+ years managing and closing complex sales cycles.
- Experience with MEDDPICC methodology.
- Strong business acumen, communication, negotiation, and stakeholder engagement skills.
- Evidence of consistent overachievement.
Working at Genesys
- AI at enterprise scale: Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture: Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era: Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back: Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally: Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
What Happens After You Apply
After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps. Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
Stay Connected
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
Employee Referral
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Senior Account Executive employer: Genesys International
Genesys is an exceptional employer that fosters a flexible-first culture, empowering employees to thrive in a collaborative environment while driving innovation in AI-powered customer experiences. With a strong commitment to professional growth through mentorship and learning programs, employees can build future-ready skills and enjoy unique benefits like paid volunteer time and well-being resources. Recognised globally as a Great Place to Work, Genesys offers a rewarding opportunity for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Executive at Genesys International, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Genesys International. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Genesys International:When writing your cover letter, make sure to tailor your message specifically for Genesys International. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Genesys International
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Genesys International that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Genesys International that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Genesys International’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
