Staff Cloud Platform Engineer

Staff Cloud Platform Engineer

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
Genesys Cloud Services, Inc.

At a Glance

  • Tasks: Architect and build scalable AWS cloud platforms while leading cross-team initiatives.
  • Company: Join Genesys, a leader in customer experience technology with a collaborative culture.
  • Benefits: Enjoy competitive salary, health perks, remote work options, and professional growth opportunities.
  • Other info: Dynamic environment with mentorship opportunities and excellent career advancement.
  • Why this job: Make a real impact on cloud technology and drive innovation in customer experiences.
  • Qualifications: 8+ years in cloud infrastructure, strong AWS and Terraform skills required.

The predicted salary is between 70000 - 90000 £ per year.

We are seeking an experienced and highly influential Staff Cloud Platform Engineer to join our IT organization. This role sits one level above Senior and is designed for a seasoned technical leader who drives cloud platform strategy, defines standards, and leads complex, cross-team initiatives. As a Staff Engineer, you will architect, build, and evolve scalable, secure, and highly available AWS platforms that underpin the company’s corporate infrastructure. You will operate with a high degree of autonomy, influence technical direction across teams, mentor engineers, and partner closely with DevOps, security, and application teams to ensure reliable, efficient, and well-governed cloud environments.

Key Responsibilities

  • Architect, design, and lead the implementation of scalable, highly available, and secure AWS cloud platforms.
  • Define, implement, and maintain infrastructure using Infrastructure as Code (IaC) methodologies, with a strong emphasis on Terraform.
  • Design, maintain, and evolve Terraform modules, standards, and best practices used across the organization.
  • Manage and scale multi-account AWS environments using AWS Account Factory for Terraform (AFT).
  • Design and operate event-driven and serverless architectures to support modern application and platform needs.
  • Build and maintain automation and internal tooling using Python, JavaScript, Bash/Shell, and IaC.
  • Define and champion Git best practices, including branching strategies, pull request workflows, code reviews, and version control standards (GitHub preferred).
  • Design, implement, and maintain CI/CD pipelines, ensuring fast, reliable, secure, and repeatable deployments.
  • Embed code quality, testing, compliance, and security controls into build and deployment workflows.
  • Evaluate, integrate, and operationalize managed AI and generative AI services within cloud platforms, ensuring security, scalability, and compliance.
  • Leverage AI-assisted tools to improve infrastructure automation, reliability, incident response, and developer productivity.
  • Define standards, patterns, and guardrails for the responsible use of AI services across cloud infrastructure and CI/CD pipelines.
  • Partner with security, legal, DevOps, and application teams to ensure safe, compliant, and cost-effective adoption of AI capabilities.
  • Lead incident response, conduct root cause analysis, and drive long-term reliability and resilience improvements.
  • Influence cloud architecture, standards, and policies across teams and business functions.
  • Provide technical leadership through mentorship, coaching, and architectural guidance to engineers across the organization.
  • Lead major and complex initiatives, delegating work as appropriate, and reviewing deliverables to ensure alignment with organizational standards.
  • Stay current with emerging cloud technologies and industry best practices, applying them pragmatically to improve platform capabilities.
  • Participate in an on-call rotation to support critical infrastructure.
  • Perform other duties as assigned.

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience).
  • Typically, 8+ years of related experience in cloud infrastructure, platform engineering, or DevOps roles.
  • Advanced, hands-on expertise with AWS, including compute, networking (VPCs), serverless technologies, and messaging services (e.g., SQS, SNS).
  • Deep experience with Infrastructure as Code, particularly Terraform; familiarity with AWS CloudFormation.
  • Strong programming and scripting skills in Python, JavaScript, and Bash/Shell.
  • Proven experience designing and maintaining CI/CD pipelines, preferably using GitHub Actions and AWS-native tooling.
  • Strong understanding of cloud security, networking, system design, and operational best practices.
  • Demonstrated ability to solve complex technical problems independently and lead initiatives with broad organizational impact.
  • Excellent communication skills, with the ability to influence and collaborate across teams and functions.

Preferred Qualifications

  • Cloud certifications such as AWS Certified Solutions Architect (Professional) or equivalent.
  • Experience operating and supporting large-scale, multi-account AWS environments.
  • Experience defining platform standards used by multiple teams.
  • Familiarity with integrating managed AI or generative AI services in cloud environments.
  • Experience evaluating emerging technologies and applying them pragmatically to production platforms.
  • Prior experience mentoring engineers or acting as a technical lead on complex initiatives.

Additional Information

  • Working Hours: 9:00 AM – 6:00 PM GMT (first shift), supporting global platform operations.
  • On-Call Support: Participation in a shared, rotational on-call schedule is required.

Staff Cloud Platform Engineer employer: Genesys Cloud Services, Inc.

Genesys is an exceptional employer that fosters a culture of empathy and collaboration, empowering its employees to make significant impacts within the organisation. Located in the UK, the company offers competitive benefits and perks akin to larger tech firms, while providing ample opportunities for professional growth and mentorship in a dynamic cloud platform environment. Join us to be part of a forward-thinking team that values innovation and personal ownership in shaping the future of customer experience.

Genesys Cloud Services, Inc.

Contact Details:

Genesys Cloud Services, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Staff Cloud Platform Engineer

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can sometimes lead to job opportunities that aren't even advertised.

Tip Number 2

Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to AWS and Terraform. This gives potential employers a taste of what you can do.

Tip Number 3

Prepare for interviews by practising common technical questions and scenarios. Use mock interviews with friends or online platforms to build confidence and refine your answers.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Staff Cloud Platform Engineer

AWS
Infrastructure as Code (IaC)
Terraform
AWS Account Factory for Terraform (AFT)
Event-driven architectures
Serverless architectures
Python

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Staff Cloud Platform Engineer role. Highlight your experience with AWS, Terraform, and any relevant programming skills. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud engineering and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the job description.

Showcase Your Technical Skills:In your application, don't forget to showcase your technical skills, especially in areas like Infrastructure as Code and CI/CD pipelines. We love seeing practical examples of how you've used these skills in past roles.

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status directly!

How to prepare for a job interview at Genesys Cloud Services, Inc.

Know Your Cloud Stuff

Make sure you brush up on your AWS knowledge, especially around compute, networking, and serverless technologies. Be ready to discuss your hands-on experience with Infrastructure as Code, particularly Terraform, as this will be a key focus in the role.

Show Off Your Problem-Solving Skills

Prepare to share specific examples of complex technical problems you've solved in the past. Highlight how you led initiatives that had a broad impact, as this will demonstrate your ability to operate at a senior level.

Communicate Like a Pro

Since collaboration is key in this role, practice articulating your thoughts clearly. Be prepared to explain your technical decisions and how they align with business goals, as well as how you’ve influenced teams in previous roles.

Get Familiar with CI/CD Pipelines

Understand the ins and outs of CI/CD processes, especially using GitHub Actions and AWS-native tools. Be ready to discuss how you've implemented and maintained these pipelines, ensuring fast and secure deployments.