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- Tasks: Lead HRIS projects, manage a team, and optimise Workday systems for better employee experiences.
- Company: Genesys empowers organisations globally to enhance customer and employee experiences through innovative technology.
- Benefits: Enjoy great perks, independence, and the chance to make a real impact in a collaborative environment.
- Why this job: Join a forward-thinking team focused on empathy, innovation, and creating exceptional customer experiences.
- Qualifications: 5-7 years in HR systems, project management experience, and strong people management skills required.
- Other info: Remote work options available; commitment to diversity and inclusion in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Genesys is looking for an HRIS Manager who will drive an outstanding employee experience, ensuring ourtools and technology are market leading. You will lead a team of HRIS Analysts that are responsible for enabling ourleaders, colleagues and the HR function to execute processes at pace through simple and effective design and build. The role leads on developing best practicefunctionality across the Workday systems landscape across HR, Payroll and Finance, building and engaging stakeholders in our technology roadmap.
Partnering with the HR People Operations team, you will interact with all levels in the organization.You must have the ability to ascertain individual end-user and business needs, and the ability to communicate with people that have varying levels of technical expertise.This role reports directly to the Senior Director, HRIS.
What you’ll do in this role:
- Develop, lead and maintain the Workday roadmap, driving the agenda in line with the business priorities.
- Own and oversee projects and operations relating to HR Systems, when necessary, acting as a project manager to ensure the efficient delivery of new and improved functionality.
- Act as a liaison between key business areas to work with and educate users on applications and technology in support of business processes and enhancements.
- Focus on optimizing efficiency, ensuring data integrity, and safeguarding system security/data privacy with a commitment to utilizing best practices and Overseeing HR Data Security procedures and guidelines.
- Manage HR system migrations, enhancements, upgrades, projects and new implementations, including the development and/or review of project plans, statements of work, resource allocation, user and Third-Party Administrator training and support, as well as application configuration, testing, user support, and reporting.
- Oversee the day-to-day activity of the team, managing, upskilling, and mentoring the HRIS Analysts.
What you need to be successful in this role :
- Five to seven years of progressive experience with HR systems, ideally in a global environment, with advanced experience in one or more area of Workday (Core, Security, Benefits, Absence, etc.).
- At least 2 years of demonstrated experience successfully managing projects and teams.
- Demonstrated ability to manage multiple projects concurrently, prioritize effectively, and adapt to changing demands.
- Experience of developing, leading, and maintaining Workday roadmaps,along with driving the future agenda in line with business priorities.
- Strong people management skills along with experience of managing technical teams.
- Previous experience of looking after an optimization project, and a passion for making Workday work in a fast-paced environment
- Strong interpersonal and engagement skills, with the ability to manage multiple stakeholders.
- Excellent oral and written communication skills.
- Commitment to excellence, and attention to detail.
- Demonstrated ability to work professionally; to uphold confidentiality and manage sensitive situations with tact.
- Proactive enthusiasm for solving problems and innovation.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com .
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com .
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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Employee Referral
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com .
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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Manager, HRIS employer: Genesys Cloud Services, Inc.
Contact Detail:
Genesys Cloud Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, HRIS
✨Tip Number 1
Familiarise yourself with Workday and its various modules, especially those mentioned in the job description like Core, Security, and Benefits. Having a solid understanding of these areas will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of Genesys to gain insights into their company culture and the HRIS team dynamics. This can provide you with valuable information that you can use to tailor your discussions during the interview process.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed HR systems or led teams. Be ready to discuss how you prioritised tasks and adapted to changing demands, as this aligns closely with the responsibilities of the HRIS Manager role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of innovative solutions to common HRIS challenges. Being proactive about potential improvements can set you apart from other candidates and demonstrate your commitment to excellence.
We think you need these skills to ace Manager, HRIS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR systems, particularly with Workday. Emphasise your project management skills and any leadership roles you've held, as these are crucial for the HRIS Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing employee experiences through technology. Mention specific examples of how you've successfully managed HRIS projects or teams in the past, aligning your experiences with Genesys' goals.
Showcase Your Communication Skills: Since the role requires strong interpersonal skills, ensure your application reflects your ability to communicate effectively with various stakeholders. Use clear and concise language, and provide examples of how you've engaged with different levels of technical expertise.
Highlight Problem-Solving Abilities: Demonstrate your proactive approach to problem-solving in your application. Include instances where you've innovated or optimised processes within HR systems, showcasing your commitment to excellence and attention to detail.
How to prepare for a job interview at Genesys Cloud Services, Inc.
✨Understand the Workday Landscape
Familiarise yourself with the various functionalities of Workday, especially in areas like Core, Security, Benefits, and Absence. Be prepared to discuss how you can leverage these features to enhance HR processes and improve employee experiences.
✨Showcase Project Management Skills
Highlight your experience in managing multiple projects simultaneously. Be ready to provide examples of how you've successfully led teams and delivered projects on time, particularly in a global environment.
✨Demonstrate Strong Interpersonal Skills
Since this role involves liaising with various stakeholders, emphasise your ability to communicate effectively with both technical and non-technical audiences. Share instances where you've successfully engaged and educated users on technology applications.
✨Exhibit Problem-Solving Enthusiasm
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Show your proactive attitude towards innovation and optimisation, particularly in fast-paced environments.
