At a Glance
- Tasks: Lead sales operations and optimise go-to-market strategies across EMEA.
- Company: Join Genesys, a leader in AI-powered customer experience solutions.
- Benefits: Enjoy competitive pay, flexible work options, and a culture of collaboration.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Make a real impact on customer experiences and drive business success.
- Qualifications: Experience in sales operations and strong communication skills required.
The predicted salary is between 60000 - 80000 € per year.
Genesys empowers organisations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees with an AI-Powered Experience Orchestration platform.
Overview
Genesys is seeking an experienced Sr. Sales Operations Manager to support Europe, Middle East & Africa. This role is critical to lead the operational execution across the field organisations, including Sales Executives, Overlay Specialists, and Channel Partners. This role will help drive the evolution of GTM structure, productivity optimisation, planning, and operational processes.
The successful candidate will not only possess a broad understanding of sales, channel & alliances, and business operations within the Enterprise Software industry but also must communicate effectively with senior-level sales executives and back office functional leadership. This candidate will be data-driven, self-motivated, sales business application savvy, intellectually curious, a fast learner, detail-oriented, and able to move quickly while keeping focused on high-impact projects with limited direction and supervision.
This role will own and transform three critical pillars of our GTM operating model:
- 1. White Space Visibility & Territory Intelligence - Lead a full-scale territory clean-up and enrichment initiative across EMEA.
Sr Manager, Sales Operations – GTM Strategy & Territory Planning in London employer: Genesys Cloud Services, Inc.
Genesys is an exceptional employer that fosters a culture of empathy and collaboration, empowering employees to make significant impacts within the company. With a strong focus on employee growth and independence, team members enjoy competitive benefits and the opportunity to work on high-impact projects in a dynamic environment. Located in the United Kingdom, this role offers a unique chance to be part of a leading organisation at the forefront of customer experience innovation.
Contact Detail:
Genesys Cloud Services, Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager, Sales Operations – GTM Strategy & Territory Planning in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Genesys on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching Genesys' recent projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to our mission of improving customer experiences.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in sales operations and GTM strategy can drive results. We want to hear how you can make an impact right from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Genesys team.
We think you need these skills to ace Sr Manager, Sales Operations – GTM Strategy & Territory Planning in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Sr Manager, Sales Operations. Highlight your experience in GTM strategy and territory planning, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven sales operations success in the past, and show us your passion for creating great customer experiences.
Showcase Your Data Skills:Since this role is data-driven, make sure to highlight your analytical skills. Mention any tools or methodologies you’ve used to optimise sales processes or improve operational efficiency. We love seeing numbers that back up your achievements!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Genesys Cloud Services, Inc.
✨Know Your GTM Strategy
Before the interview, dive deep into Genesys' go-to-market (GTM) strategy. Understand how they position their AI-powered Experience Orchestration platform in the market. Be ready to discuss how your experience aligns with their approach and how you can contribute to enhancing their territory planning.
✨Showcase Your Data-Driven Mindset
As a Sr Manager in Sales Operations, being data-driven is key. Prepare examples of how you've used data to drive decisions in previous roles. Bring specific metrics or outcomes that demonstrate your ability to optimise productivity and operational processes.
✨Communicate Effectively with Senior Executives
Practice articulating your thoughts clearly and concisely, especially when discussing complex topics. Think about how you would explain your strategies to senior-level sales executives. Use relevant terminology from the Enterprise Software industry to show you're in tune with their language.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think through potential challenges in territory planning and how you would address them. This will showcase your ability to think on your feet and provide high-impact solutions.
