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- Tasks: Lead AI and Experience Orchestration sales, driving innovative solutions for customer experience.
- Company: Join Genesys, a global leader in customer experience technology.
- Benefits: Enjoy competitive perks, independence, and the chance to make a real impact.
- Why this job: Shape the future of customer experience with cutting-edge AI technology.
- Qualifications: Proven sales leadership in AI and experience orchestration.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
As a Senior AI and Experience Orchestration Director focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core.
Senior Director, AI & Experience Orchestration Sales in London employer: Genesys Cloud Services, Inc.
Contact Detail:
Genesys Cloud Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director, AI & Experience Orchestration Sales in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Genesys. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Showcase your passion for AI and customer experience! When you get the chance to speak with hiring managers, share your ideas on how to enhance customer loyalty and workforce engagement using innovative solutions.
✨Tip Number 3
Prepare for interviews by diving deep into Genesys' products and values. Understanding their AI-powered Experience Orchestration platform will help you demonstrate how you can contribute to their mission.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the Genesys team.
We think you need these skills to ace Senior Director, AI & Experience Orchestration Sales in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Director role. Highlight your achievements in AI and experience orchestration, and don’t forget to sprinkle in some of that empathy and collaboration spirit we value at StudySmarter!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating exceptional customer experiences and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Leadership Skills: As a Senior Director, we want to see your leadership style! Share examples of how you've led teams to success, fostered collaboration, and driven innovation in your previous roles. We’re all about making an impact, so let us know how you’ve done just that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Genesys Cloud Services, Inc.
✨Know Your Stuff
Make sure you’re well-versed in AI and experience orchestration. Familiarise yourself with Genesys' products, especially the Genesys Cloud platform and Agentic AI. Being able to discuss these topics confidently will show your genuine interest and expertise.
✨Showcase Your Leadership Skills
As a Senior Director, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed projects or teams in the past, focusing on collaboration and empathy—key values for Genesys.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making process. Think about real-life scenarios where you had to navigate challenges in customer experience or AI implementation, and be ready to share your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company culture, team dynamics, or future projects related to AI and experience orchestration. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
