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- Tasks: Drive growth by modernising customer experiences with AI-powered solutions.
- Company: Join Genesys, a leader in customer experience innovation.
- Benefits: Enjoy competitive pay, professional development, and a collaborative work culture.
- Why this job: Be part of a transformative team redefining customer engagement through AI.
- Qualifications: 7+ years in enterprise SaaS sales with strong negotiation skills.
- Other info: Diverse and inclusive environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Do you want to be part of a global, market-shaping company that is transforming how organisations engage with their customers through AI, digital innovation, and experience orchestration? If so, we would love to meet you.
At Genesys, we empower organisations to create personalized, predictive, AI-driven experiences—at scale. As a result, we are widely recognised as the leader in the customer experience (CX) and contact centre space. We are looking for exceptional Enterprise Sales Professionals who are passionate about helping customers unlock the value of AI, cloud, and experience orchestration.
Bring your ambition, curiosity, energy and drive, and together we will redefine what exceptional experience looks like.
Role OverviewAs an Enterprise Account Executive, you will be a key driver of growth, helping UK enterprise organisations modernise their customer and employee experiences using Genesys' AI-powered cloud solutions. You will own the full sales cycle—from prospecting to close—championing our innovative AI capabilities, including predictive AI, conversational AI, and our industry-leading Experience Orchestration platform. You'll be working in a collaborative coaching environment, with a supportive and experienced leadership team, with ongoing professional development.
Key Responsibilities- Accelerate Pipeline & Growth: Identify, create, and expand new business opportunities across enterprise accounts. Engage executives with a compelling AI-driven transformation vision.
- Engage & Inspire Clients: Explore customer challenges and align them to Genesys' AI, digital, and orchestration capabilities. Create value-led proposals that showcase measurable business outcomes.
- Execute the Genesys Way of Selling: Lead complex SaaS deals with discipline and precision using MEDDPICC. Run world-class discovery, build champions, and navigate multi-stakeholder environments.
- Become a Trusted Advisor: Influence C-level decision-making with market insights and thought leadership. Help customers understand how AI can optimise operations, elevate experiences, and drive ROI.
- Win Together: Collaborate with SDRs, solution consultants, marketing, and customer success teams. Represent and embody One Genesys values in every interaction.
- Proven track record selling enterprise SaaS or Cloud/Digital solutions.
- 7+ years managing and closing complex sales cycles.
- Experience with MEDDPICC methodology.
- Strong business acumen, communication, negotiation, and stakeholder engagement skills.
- Evidence of consistent overachievement.
If a Genesys employee referred you, please use the link they sent you to apply.
About GenesysGenesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
Reasonable AccommodationsIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace.We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Senior Account Executive in London employer: Genesys Cloud Services, Inc.
Contact Detail:
Genesys Cloud Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Genesys and its AI-driven solutions. Understand their products and how they impact customer experiences. This will help you engage confidently and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to articulate your value proposition clearly. Highlight your experience with enterprise SaaS and how you can drive growth for Genesys. Remember, it’s all about showcasing how you can make an impact.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Senior Account Executive in London
Some tips for your application 🫡
Show Your Passion for AI: When you're writing your application, make sure to highlight your enthusiasm for AI and how it can transform customer experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the industry.
Tailor Your Experience: Don’t just send a generic CV! Take the time to tailor your experience to match the role of Senior Account Executive. Use keywords from the job description and showcase your relevant achievements in enterprise SaaS or cloud solutions.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your key skills and experiences stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and really interested in joining our team!
How to prepare for a job interview at Genesys Cloud Services, Inc.
✨Know Your Stuff
Before the interview, dive deep into Genesys' AI-powered solutions and how they transform customer experiences. Familiarise yourself with their products and be ready to discuss how your experience aligns with their mission of creating personalised, predictive experiences.
✨Master the MEDDPICC Methodology
Since this role involves complex sales cycles, brush up on the MEDDPICC methodology. Be prepared to explain how you've successfully applied it in past roles, showcasing your ability to navigate multi-stakeholder environments and close deals effectively.
✨Showcase Your Business Acumen
During the interview, demonstrate your understanding of the enterprise SaaS landscape. Share insights on market trends and how AI can optimise operations. This will position you as a trusted advisor who can influence C-level decision-making.
✨Emphasise Collaboration
Genesys values teamwork, so highlight your collaborative experiences. Discuss how you've worked with cross-functional teams in the past, such as SDRs and marketing, to drive growth and achieve shared goals. This will show that you embody the 'One Genesys' spirit.
