At a Glance
- Tasks: Draft and negotiate SaaS and cloud agreements while providing legal support across EMEA.
- Company: Join Genesys, a leading AI-powered customer experience platform with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team with a focus on innovation and integrity.
- Why this job: Make a real impact in a fast-paced tech environment and shape the future of customer experiences.
- Qualifications: Law degree, 2-3 years PQE in TMT law, and strong contract negotiation skills.
The predicted salary is between 60000 - 80000 £ per year.
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
Genesys is seeking a highly motivated Corporate Counsel to join our dynamic Legal team. In this role, you will provide commercial legal support to our Sales and Channel organisations across EMEA, helping drive growth while mitigating risk. The ideal candidate will have a strong background in commercial technology transactions, particularly SaaS agreements, and a collaborative approach to supporting business objectives.
This is an excellent opportunity to work in a fast-paced, high-growth technology environment and contribute directly to the success of a leading AI-powered customer and employee experience platform.
Key Responsibilities- Draft, review, and negotiate a wide range of commercial agreements with a focus on:
- Cloud services and SaaS agreements
- Channel partner agreements
- Software license and support agreements
- Professional services agreements
- Provide practical and commercial legal advice to internal stakeholders across EMEA, ensuring alignment with company processes and risk management.
- Collaborate with Data Privacy, Security, and Product Counsel teams on contractual and regulatory matters, including AI product compliance.
- Support RFP responses from a legal perspective.
- Monitor legal and regulatory developments affecting cloud-based software solutions and share insights with the team.
- Contribute to and maintain Genesys’ templates, playbooks, and guidance documents.
- Law degree from an accredited UK or EU law school.
- Licensed to practice law in England & Wales or an EU jurisdiction, with experience negotiating contracts governed by English law.
- 2–3 years PQE in TMT law at a reputable firm, or equivalent in-house experience, particularly with SaaS agreements.
- Strong skills in contract drafting, negotiation, and stakeholder communication.
- Substantive knowledge of intellectual property law as it applies to cloud services.
- Ability to provide practical, business-oriented legal solutions with sound judgment.
- Demonstrated capability to manage complex workloads, prioritize tasks, and work independently.
- Comfortable operating in a fast-paced environment with high standards for integrity, execution, and collaboration.
- Knowledge of competition law in a technology context.
- Understanding of regulatory issues relating to AI in cloud services (including the EU AI Act).
- Familiarity with financial services regulations for cloud outsourcing (DORA, EBA, PRA).
- Experience negotiating SaaS agreements with financial institutions or public sector clients.
- Working knowledge of the EU Data Act.
- Experience negotiating agreements in the Nordics or Middle East.
- Ability to communicate and negotiate in foreign languages, particularly Italian, French, Spanish, or German.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
To learn more, visit www.genesys.com.
Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace.We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
EMEA Corporate Counsel - SaaS & Cloud Agreements employer: Genesys Cloud Services, Inc.
Genesys is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a significant impact in the fast-paced technology sector. With a strong focus on employee growth, we offer comprehensive benefits and the opportunity to work with cutting-edge AI solutions in a supportive environment located in the United Kingdom. Join us to be part of a team that values empathy, integrity, and excellence while driving meaningful change in customer and employee experiences.
Contact Details:
Genesys Cloud Services, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Corporate Counsel - SaaS & Cloud Agreements
✨Tip Number 1
Network like a pro! Reach out to connections in the legal field, especially those who work with SaaS and cloud agreements. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of current legal trends in technology and AI. Show that you’re not just a lawyer but a savvy business partner who understands the industry.
✨Tip Number 3
Practice your negotiation skills! You’ll likely be asked about your approach to contract negotiations, so have some examples ready that showcase your ability to balance risk and business needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Genesys team.
We think you need these skills to ace EMEA Corporate Counsel - SaaS & Cloud Agreements
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Corporate Counsel role. Highlight your experience with SaaS agreements and any relevant legal expertise that aligns with what we’re looking for.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in contract drafting and negotiation can benefit our team. Use specific examples from your past experiences to illustrate your capabilities.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us see your potential quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Genesys.
How to prepare for a job interview at Genesys Cloud Services, Inc.
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of SaaS agreements and cloud services. Brush up on the latest trends and regulations in the industry, especially those affecting AI compliance. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and legal judgement. Think about past experiences where you successfully negotiated contracts or provided legal advice. Be ready to discuss how you navigated challenges and what outcomes you achieved.
✨Showcase Your Collaborative Spirit
Genesys values collaboration, so be prepared to discuss how you've worked with cross-functional teams in the past. Highlight instances where you’ve partnered with sales, data privacy, or product teams to achieve business objectives while managing legal risks.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to legal compliance in AI or how they handle complex contract negotiations. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
