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- Tasks: Lead the transformation of medical secretarial services across the UK and improve patient care.
- Company: Join GenesisCare UK, a leader in private oncology services and innovative cancer care.
- Benefits: Enjoy 26 days annual leave, private medical cover, and well-being support.
- Other info: Be part of a dynamic team dedicated to transforming cancer care and enhancing patient outcomes.
- Why this job: Make a real impact on healthcare by redesigning essential support services for clinicians.
- Qualifications: Experience in healthcare operations and strong analytical skills are essential.
The predicted salary is between 46000 - 52000 ÂŁ per year.
Are you ready to embark on an exciting journey as a Medical Secretarial Service Design and Transformation Lead at GenesisCare UK? Join our dedicated team and be part of something extraordinary. This is an exciting new opportunity on a 12-month fixed‑term contract, offering the chance to shape and transform a critical support function across our national network.
As a Medical Secretarial Service Design and Transformation Lead, you’ll play a pivotal role in reviewing, redesigning, and future‑proofing our medical secretarial services across the UK. You’ll lead a comprehensive, evidence‑based assessment of current operations, identify opportunities for improvement, and design a high‑quality, sustainable service model that supports our clinicians and reflects modern ways of working, including technology and automation. This is a unique opportunity to make a significant organisational impact, working closely with senior stakeholders and clinical leaders to define and deliver a best‑in‑class service.
What You’ll Do
- Conduct a full review of current medical secretarial services across all centres
- Map workflows, identifying inefficiencies, duplication, and variation
- Analyse time and task distribution, including use of technology and automation
- Define what excellent medical secretarial support looks like from a clinician perspective
- Engage consultants and clinical leaders to understand needs, challenges, and priorities
- Design a future‑state operating model that balances local delivery with standardisation and resilience
- Develop consistent processes, role clarity, and scalable ways of working
- Identify opportunities for automation, standardisation, or service redesign
- Assess risks, dependencies, and change impacts
- Support effective communication and change management across the business
- Create a phased implementation and transition plan
- Provide clear, structured reporting and evidence‑based recommendations
What You’ll Have
- Significant experience in healthcare operations, service design, or transformation
- Proven ability to engage and influence senior clinicians and stakeholders
- Strong analytical and process improvement skills
- Excellent communication and stakeholder management capabilities
- Knowledge of private healthcare and oncology pathways
- Understanding of medical secretarial or clinical administrative services
- Experience with practice management systems in a private healthcare setting (desirable)
Why Choose GenesisCare
- Shape your work‑life balance with 26 days of annual leave, plus bank holidays, and the option to buy or sell leave
- Private medical and dental cover, plus Employee Assistance Programme and Income Protection
- Access to world‑class radiotherapy for you and your immediate family (if required)
- Competitive contributory pension scheme
- Well‑being support including Babylon Health and Headspace
- Retail discounts and lifestyle benefits
Who We Are
GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient outcomes and quality of life. We are a team of over 600 highly trained professionals operating across 14 specialist cancer centres nationwide. Our integrated approach focuses on treating the whole patient, combining advanced medical treatments with wellbeing services and exercise medicine. We collaborate globally with leading clinicians and research institutions to develop better cancer treatments and expand access through our growing clinical trials programme. Join GenesisCare UK and play a key role in transforming how we support our clinicians while shaping the future of cancer care.
Medical Secretarial Service Design and Transformation Lead employer: GenesisCare UK
Contact Detail:
GenesisCare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretarial Service Design and Transformation Lead
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare sector, especially those involved in medical secretarial services. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching GenesisCare and understanding their approach to oncology services. Tailor your responses to reflect how your skills can help shape and transform their medical secretarial services. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Medical Secretarial Service Design and Transformation Lead, you'll need to engage with senior clinicians and stakeholders. Mock interviews with friends or mentors can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the GenesisCare team and ready to make an impact in transforming cancer care.
We think you need these skills to ace Medical Secretarial Service Design and Transformation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Medical Secretarial Service Design and Transformation Lead. Highlight your experience in healthcare operations and service design, and don’t forget to showcase any relevant achievements that demonstrate your ability to engage with senior stakeholders.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about transforming medical secretarial services. Be specific about how your skills align with the job description and what unique insights you can bring to GenesisCare.
Showcase Your Analytical Skills: Since this role involves a lot of analysis and process improvement, make sure to include examples of how you've successfully identified inefficiencies or implemented changes in previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GenesisCare UK
✨Know Your Stuff
Before the interview, dive deep into GenesisCare's mission and values. Understand their approach to medical secretarial services and how they integrate technology and automation. This knowledge will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in healthcare operations and service design. Be ready to discuss how you've engaged with senior clinicians and stakeholders, and how your analytical skills have led to process improvements. Tailor your stories to reflect the responsibilities of the Medical Secretarial Service Design and Transformation Lead.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about their current challenges in medical secretarial services or how they envision the future operating model. This not only demonstrates your enthusiasm but also gives you valuable insights into the position.
✨Communicate Clearly
Effective communication is key, especially when discussing complex topics like service redesign and stakeholder engagement. Practice articulating your thoughts clearly and concisely. Use examples to illustrate your points, and don’t hesitate to ask for clarification if you don’t understand something during the interview.