At a Glance
- Tasks: Lead and develop the administration team, ensuring smooth patient referral pathways.
- Company: Join GenesisCare UK, a leader in private oncology services transforming cancer care.
- Benefits: Enjoy 26 days annual leave, private medical coverage, and a competitive pension scheme.
- Other info: Receive paid training and accommodation during your first 8 weeks at another site.
- Why this job: Shape exceptional patient experiences while advancing your leadership career in healthcare.
- Qualifications: Previous line management experience and strong communication skills required.
The predicted salary is between 44595 - 54505 £ per year.
Are you ready to take the next step in your leadership career at our state-of-the-art cancer care centre in Leeds?
Join Genesis Care UK as an Administration Lead and help shape an exceptional patient experience.
As an Administration Lead, you will lead the centre administration team, oversee patient referral pathways and administrative operations, and work closely with the Centre Leader, consultants and clinical teams to deliver an outstanding service.
Please note as part of this role, your first 8 weeks will include working at another Genesis Care site whilst the building of Genesis Care Leeds finalises.
In these 8 weeks, you will receive training on our systems, gain hands on experience of how Genesis Care operates and become familarised with our Leadership processes.
All travel, accommodation & meals will be paid for during this period.
- What You’ll Do
- Lead, coach and develop the centre administration team, including rotas, 1:1s and performance reviews.
- Ensure the smooth running of all administrative functions and patient referral pathways.
- Build strong relationships with consultants, clinicians and key stakeholders.
- Drive continuous improvement and operational excellence.
- Manage patient feedback, complaints and administrative incidents.
- Support CQC inspections and wider operational activities.
- Maintain accurate patient records and confidentiality.
- Act as a mentor and trainer for new team members.
- Previous line management experience.
- Strong administration and customer/patient service background.
- Excellent communication and relationship-building skills.
- Experience resolving complaints professionally.
- Proficiency in Microsoft Office; MOSAIQ and healthcare experience advantageous.
- Organised, collaborative and able to manage multiple priorities.
Genesis Care UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care.
Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.
We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK.
Our aim is to provide world‑class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.
We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer.
Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.
Collaborating with universities and leading clinicians globally, we’re dedicated to researching and developing improved cancer treatments.
Our UK clinical trials programme aims to broaden access to new therapies.
We are passionate about innovation and working together to make great things happen.
We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.
Join Genesis Care UK and shape your future, while shaping the future of cancer care.
- Discover what’s in store for you when you join the Genesis Care UK team:
- Shape your work‑life balance with 26 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
- Prioritise your well‑being with complimentary private medical and dental coverage, access to Employee Assistance Programme, and Income Protection.
- Access our world‑class radiotherapy – free to you and your immediate family, if required.
- Secure your future with a competitive Company Contributory Pension Scheme.
- Nurture your mental health and well‑being through our well‑being community, with access to Babylon Health and Headspace Wellbeing.
- Enjoy hassle‑free commutes with free parking at most of our centres.
- Treat yourself with exclusive retail discounts.
- #J-18808-Ljbffr
Administration Lead in Leeds employer: GenesisCare UK
GenesisCare UK is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in Oxford, our cancer care centre provides a collaborative environment where you can make a meaningful impact on patients' lives while enjoying generous benefits such as 25 days of annual leave and private medical coverage. Join us to be part of a transformative team dedicated to enhancing cancer care and advancing your career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Lead in Leeds
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like GenesisCare UK.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at GenesisCare UK.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like GenesisCare UK, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administration Lead in Leeds
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at GenesisCare UK.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at GenesisCare UK.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to GenesisCare UK. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at GenesisCare UK. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at GenesisCare UK
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research GenesisCare UK’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
