At a Glance
- Tasks: Welcome patients and provide top-notch service while managing reception duties.
- Company: Join a leading healthcare provider dedicated to patient care.
- Benefits: Competitive pay, career development opportunities, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while building your career.
- Qualifications: Experience in busy reception roles and strong communication skills required.
The predicted salary is between 24000 - 28000 € per year.
As a Patient Services Receptionist with us, you'll play a pivotal role in providing excellent patient care to patients, efficient and professional receptionist duties and general administrative support as and when required. This is your opportunity to make a meaningful impact and develop your career.
What you'll do:
- Meet and greet patients, staff, doctors and visitors
- Cover reception and participate in all reception duties
- Ensure all patients experience the highest levels of service at all times
- Patient liaison in waiting area – completion of paperwork, signposting, communication of delays, taxi service etc
- Maintain accurate and complete records of patient details in line with the agreed processes within GenesisCare
- Actively queue patients into MOSAIQ upon arrival to support wait time tracking
Experience and skills:
- Experience of looking after a busy reception area
- Have excellent communication skills
- Experience in a customer focused environment
- Evidence of effective staff liaison and co-operative working
- Evidence of an empathetic approach to patients and or customers
- Experience with resolving complaints satisfactorily
- Strong relationship building skills
- Experience within a diverse range of administrative roles
Qualifications and knowledge:
- Be proficient in all MS office packages including, but not limited to, Word, Excel
Patient Services Receptionist (Maidstone) in Kent employer: GenesisCare UK
At GenesisCare, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises patient care and employee development. As a Patient Services Receptionist in Maidstone, you'll benefit from a collaborative environment where your contributions are valued, alongside opportunities for professional growth and training. Join us to make a meaningful impact in the lives of our patients while enjoying a fulfilling career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Receptionist (Maidstone) in Kent
✨Tip Number 1
Get to know the company! Research GenesisCare and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Services Receptionist, you'll need to interact with patients and staff regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and really want to be part of the GenesisCare team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Services Receptionist (Maidstone) in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Services Receptionist role. Highlight your experience in customer service and any relevant administrative skills. We want to see how you can bring your unique flair to our team!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about patient care and how your skills align with our values. We love hearing personal stories that connect you to the role.
Showcase Your Communication Skills:Since communication is key in this role, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from showing your friendly personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GenesisCare UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Receptionist. Familiarise yourself with the key tasks like patient liaison and record-keeping. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that highlight your ability to interact effectively with patients and staff. Think about times when you’ve resolved complaints or built strong relationships in a busy environment.
✨Demonstrate Empathy and Patience
Being empathetic is key in healthcare settings. Be ready to discuss situations where you’ve shown understanding and support to customers or patients. This will show that you can handle the emotional aspects of the role with grace.
✨Get Comfortable with Technology
As you'll be using MS Office and possibly other software like MOSAIQ, brush up on your tech skills. Mention any relevant experience you have with these tools during the interview to show you’re ready to hit the ground running.
