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For Companies At a Glance
- Tasks: Drive sales of IT solutions and services while building strong client relationships.
- Company: Join a dynamic company focused on technology-driven business growth and strong partnerships.
- Benefits: Enjoy a full-time role with opportunities for professional development and a supportive work culture.
- Why this job: Be part of a team that values adaptability, professionalism, and making a real impact through technology.
- Qualifications: Previous experience in IT sales or related fields is essential; strong communication skills are a must.
- Other info: We embrace diversity and inclusivity in our hiring practices.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Our client is a company that values professionalism, adaptability, and self-motivation. They are committed to building strong relationships and driving business growth through technology.
About the Role
As an Account Manager, you will be responsible for selling our extensive range of IT Solutions and Professional Services into Mid-Market, Enterprise and Public Sector clients. You will build relationships and partnerships identifying ways of transforming outcomes through technology. You will also be responsible for the whole sales cycle from lead generation to prospect visits, quoting, bids and close.
Responsibilities
- Achieve monthly and annual sales targets as agreed with management
- Develop and implement sales strategies to drive business growth
- Identify and pursue new business opportunities within both existing accounts and prospective/lapsed clients
- Maintain and grow relationships with existing customers to support retention and upsell opportunities
- Maintain regular communication with your client base, including service and commercial reviews, some of which will involve the stakeholders
- Demonstrate strong consultative sales techniques, including objection handling and conflict resolution
- Promote and sell the full portfolio of services, with a key focus on Professional Services and Communications
- Collaborate with internal teams to develop tailored IT solutions and proposals
- Liaise with relevant departments to ensure high levels of customer satisfaction and account retention
- Act as a point of escalation for clients where necessary
- Build and maintain relationships with key technology partners, including distributors and vendors
- Attend vendor events and technology training sessions as required to stay informed on industry developments
- Adhere to relevant industry frameworks and regulatory requirements
- Undertake any other ad hoc duties as needed to support business objectives
Qualifications
- Previous IT reseller, MSP or industry experience, familiar with dealing with the channel and distribution.
Required Skills
- Proven success of achieving /overachieving set sales targets
- Full understanding of products, market trends, prices, supplier discounts, services and solutions
- Experience of selling IT Hardware, Software, Professional Services and Support technologies in a consultative manner
- Ability to quickly build a rapport and develop strong professional relationships with clients
- Capable of managing own time and workload
- Develop and close business opportunities confidently
Preferred Skills
- Results-Driven, motivated by targets and KPIs. Focusing on business growth and long-term value
- A good commercial Awareness
- Can identify upsell and cross-sell opportunities and negotiate effectively
- Strong Relationship Builder, able to build rapport and trust with clients, stakeholders, and vendors
- Skilled at maintaining long-term partnerships and managing multiple stakeholders
- Consultative Sales Approach by asking the right questions, understands client pain points, and proposes tailored solutions
- Not just a product seller but a trusted advisor
- Technically Confident, understands IT and telecoms terminology (managed services, cloud, voice, cybersecurity)
- Can translate technical features into business benefits for non-technical clients
- Excellent Communication Skills. Clear, persuasive communicator both written and verbal
- Skilled at presenting proposals and handling objections
- Organised and Self-Sufficient. Manages pipelines, follow-ups, and account reviews independently
- Uses CRM tools and manages time effectively
- Collaborative Mindset, working well with customer service and vendors
- Puts customer success and company growth ahead of personal ego
- Resilient and Adaptable, handles setbacks professionally and bounces back quickly
- Adapts to changing markets, products, and technologies
- Professional and Ethical, representing the brand with integrity
- Maintains confidentiality and a high standard of client care
Pay range and compensation package: Full-Time, Permanent
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
Information Technology Account Manager employer: Genesis Technology Services Limited
Contact Detail:
Genesis Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager
✨Tip Number 1
Familiarise yourself with the latest IT trends and solutions relevant to the role. This will not only help you in conversations but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the IT sector, especially those who work in account management or sales. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 3
Practice your consultative sales techniques by role-playing scenarios with friends or mentors. This will help you refine your ability to handle objections and present tailored solutions effectively.
✨Tip Number 4
Research the company’s existing client base and their services. Understanding their current partnerships and challenges will allow you to propose insightful strategies during interviews.
We think you need these skills to ace Information Technology Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT sales, account management, and consultative selling. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to build strong client relationships. Mention specific achievements in previous roles that align with the responsibilities of the Account Manager position.
Showcase Your Sales Achievements: In your application, include quantifiable results from your past sales experiences. Highlight how you achieved or exceeded sales targets and any successful strategies you implemented to drive business growth.
Demonstrate Industry Knowledge: Research current trends in IT solutions and professional services. In your application, reference your understanding of the market and how you can leverage this knowledge to benefit the company and its clients.
How to prepare for a job interview at Genesis Technology Services Limited
✨Know Your Products Inside Out
Make sure you have a solid understanding of the IT solutions and professional services offered by the company. Be prepared to discuss how these can benefit potential clients and address their specific needs.
✨Demonstrate Consultative Selling Skills
Showcase your ability to ask insightful questions that uncover client pain points. This will help you position yourself as a trusted advisor rather than just a salesperson, which is crucial for this role.
✨Build Rapport Quickly
Practice techniques for quickly establishing a connection with interviewers. This could involve finding common ground or showing genuine interest in their experiences and insights about the company.
✨Prepare for Objection Handling
Anticipate potential objections that might arise during the interview regarding your experience or the company's offerings. Prepare thoughtful responses that demonstrate your problem-solving skills and resilience.
