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For Companies At a Glance
- Tasks: Drive sales of IT solutions, build client relationships, and manage the entire sales cycle.
- Company: Join a dynamic company focused on technology-driven business growth and strong partnerships.
- Benefits: Enjoy a full-time role with opportunities for professional development and a supportive work culture.
- Why this job: Be part of a team that values adaptability and self-motivation while making a real impact in tech.
- Qualifications: Experience in IT sales or reseller environments is essential; strong communication skills are a must.
- Other info: We embrace diversity and inclusivity in our hiring practices.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Our client is a company that values professionalism, adaptability, and self-motivation. They are committed to building strong relationships and driving business growth through technology.
About the Role
As an Account Manager, you will be responsible for selling our extensive range of IT Solutions and Professional Services into Mid-Market, Enterprise and Public Sector clients. You will build relationships and partnerships identifying ways of transforming outcomes through technology. You will also be responsible for the whole sales cycle from lead generation to prospect visits, quoting, bids and close.
Responsibilities
- Achieve monthly and annual sales targets as agreed with management
- Develop and implement sales strategies to drive business growth
- Identify and pursue new business opportunities within both existing accounts and prospective/lapsed clients
- Maintain and grow relationships with existing customers to support retention and upsell opportunities
- Maintain regular communication with your client base, including service and commercial reviews, some of which will involve the stakeholders
- Demonstrate strong consultative sales techniques, including objection handling and conflict resolution
- Promote and sell the full portfolio of services, with a key focus on Professional Services and Communications
- Collaborate with internal teams to develop tailored IT solutions and proposals
- Liaise with relevant departments to ensure high levels of customer satisfaction and account retention
- Act as a point of escalation for clients where necessary
- Build and maintain relationships with key technology partners, including distributors and vendors
- Attend vendor events and technology training sessions as required to stay informed on industry developments
- Adhere to relevant industry frameworks and regulatory requirements
- Undertake any other ad hoc duties as needed to support business objectives
Qualifications
Previous IT reseller, MSP or industry experience, familiar with dealing with the channel and distribution.
Required Skills
- Proven success of achieving /overachieving set sales targets
- Full understanding of products, market trends, prices, supplier discounts, services and solutions
- Experience of selling IT Hardware, Software, Professional Services and Support technologies in a consultative manner
- Ability to quickly build a rapport and develop strong professional relationships with clients
- Capable of managing own time and workload
- Develop and close business opportunities confidently
Preferred Skills
- Results-Driven, motivated by targets and KPIs. Focusing on business growth and long-term value
- A good commercial Awareness
- Can identify upsell and cross-sell opportunities and negotiate effectively
- Strong Relationship Builder, able to build rapport and trust with clients, stakeholders, and vendors
- Skilled at maintaining long-term partnerships and managing multiple stakeholders
- Consultative Sales Approach by asking the right questions, understands client pain points, and proposes tailored solutions
- Not just a product seller but a trusted advisor
- Technically Confident, understands IT and telecoms terminology (managed services, cloud, voice, cybersecurity) Can translate technical features into business benefits for non-technical clients
- Excellent Communication Skills. Clear, persuasive communicator both written and verbal
- Skilled at presenting proposals and handling objections
- Organised and Self-Sufficient. Manages pipelines, follow-ups, and account reviews independently
- Uses CRM tools and manages time effectively
- Collaborative Mindset, working well with customer service and vendors
- Puts customer success and company growth ahead of personal ego
- Resilient and Adaptable, handles setbacks professionally and bounces back quickly
- Adapts to changing markets, products, and technologies
- Professional and Ethical, representing the brand with integrity
- Maintains confidentiality and a high standard of client care
Pay range and compensation package: Full-Time, Permanent
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
Information Technology Account Manager employer: Genesis Technology Services Limited
Contact Detail:
Genesis Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager
✨Tip Number 1
Familiarise yourself with the latest IT trends and solutions relevant to the role. This will not only help you in conversations but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the IT sector, especially those who have experience in account management. Attend industry events or webinars to build connections that could lead to referrals or insights about the company.
✨Tip Number 3
Prepare to showcase your consultative sales approach during interviews. Think of examples where you've successfully identified client needs and provided tailored solutions, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Research the company's existing partnerships and technology offerings. Understanding their current landscape will allow you to speak knowledgeably about how you can contribute to their growth and client satisfaction.
We think you need these skills to ace Information Technology Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT sales, particularly with resellers or managed service providers. Emphasise your achievements in meeting sales targets and building client relationships.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's values and how your skills align with their needs. Mention specific examples of how you've successfully driven business growth through technology.
Showcase Your Consultative Sales Skills: Highlight your consultative sales approach in both your CV and cover letter. Provide examples of how you've identified client pain points and proposed tailored solutions that led to successful outcomes.
Prepare for Potential Questions: Anticipate questions related to your experience with IT solutions and your ability to manage relationships with clients and stakeholders. Be ready to discuss how you handle objections and maintain customer satisfaction.
How to prepare for a job interview at Genesis Technology Services Limited
✨Showcase Your Sales Success
Be prepared to discuss specific examples of how you've achieved or exceeded sales targets in the past. Highlight your strategies and the outcomes, as this will demonstrate your capability to drive business growth.
✨Understand the Technology Landscape
Familiarise yourself with the latest trends in IT solutions and professional services. Being able to speak knowledgeably about products, market trends, and how they can benefit clients will set you apart as a trusted advisor.
✨Demonstrate Relationship-Building Skills
Prepare to share examples of how you've successfully built and maintained relationships with clients and stakeholders. Emphasise your consultative sales approach and how you identify client pain points to propose tailored solutions.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and persuasively, both verbally and in writing. Be ready to present proposals and handle objections effectively, as excellent communication is key in this role.
