HR Administrator in Hilton

We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations.

The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration.

• HR Administration & Employee Lifecycle
• Act as the first point of contact for HR queries (phone, email, and in-person).
• Support employees and managers with HR policies, terms, and procedures.
• Manage end-to-end employee lifecycle administration:
• Onboarding (offer letters, contracts, background checks, welcome packs)
• Employee changes (amendments, promotions, contract updates)
• Offboarding (leavers documentation, exit process, references)
• Maintain accurate employee records in HR systems and files.
• Ensure all HR documentation is compliant with UK employment law and company policy.
• Manage Right to Work documentation, visas, and work permits tracking.
• HR Systems & Data Management
• Maintain and update HR information systems.
• Provide first-line support for HR system queries and escalate where necessary.
• Maintain accurate employee master data and HR trackers.
• Produce basic HR reports (absence, headcount, turnover, attendance).
• Recruitment & Onboarding Support
• Support the recruitment process including job postings and agency coordination.
• Assist with interview scheduling and candidate communications.
• Prepare recruitment reports and updates for the HR team.
• Coordinate onboarding and induction programmes.
• HR Processes & Compliance Support
• Maintain HR documentation in line with audit and compliance requirements.
• Support absence tracking, including sickness and family leave.
• Assist in ensuring compliance with HR policies and UK employment regulations.
• Maintain records for contractors, insurance compliance, and HR governance.
• Office & Logistics Administration
• Manage office supplies, stationery, and catering orders.
• Oversee incoming and outgoing mail, deliveries, and couriers.
• Coordinate IT equipment logistics (collections, deliveries, tracking).
• Maintain visitor logs and ensure office security procedures are followed.
• Manage employee ID cards (issue, replacement, tracking).
• Support management of company vehicles, bookings, and accommodation.
• Liaise with cleaning and facilities providers to maintain office standards.
• Finance & Operational Support
• Support invoice preparation and processing where required.
• Assist with tracking and resolving customer/payment queries (e.g. van hire, services).
• Maintain records of attendance and scheduling diaries.
• Ensure accurate documentation across operational processes.
• Employee Engagement & HR Projects
• Support HR initiatives including engagement, wellness, and diversity programmes.
• Assist with company events, townhalls, and internal communications.
• Contribute to HR projects and continuous improvement initiatives.
• Support development of policy FAQs and employee guidance documents.

Qualifications

• Previous experience in an HR administrative or HR support role.
• Strong organisational and time management skills.
• Excellent communication skills (written and verbal).
• High attention to detail and accuracy.
• Strong IT skills, particularly Microsoft Excel and Office Suite.
• Ability to handle confidential information professionally.
• Experience supporting and administering HR policies and processes.
• Experience using HR management systems/platforms and maintaining accurate employee data.
• Good understanding of payroll administration processes and payroll-related coordination.

Desirable

• CIPD Level 3 (or working towards).
• Experience with HR systems.
• Exposure to recruitment or office administration/logistics support.

Personal Attributes

• Reliable, punctual, and proactive.
• Able to manage multiple priorities in a fast-paced environment.
• Strong team player with a can-do attitude.
• Comfortable working both independently and collaboratively.

This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.