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- Tasks: Manage front desk, coordinate appointments, and provide excellent patient service.
- Company: Join a welcoming TCM clinic with a friendly team atmosphere.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and patient care.
- Why this job: Be the first point of contact and make a positive impact on patients' experiences.
- Qualifications: 1 year of experience in customer service or as a receptionist, bilingual in English and Mandarin.
The predicted salary is between 28800 - 36000 £ per year.
We are looking for a friendly, organized, and proactive TCM Clinic Receptionist to join our team. You will be the first point of contact, ensuring a seamless and welcoming experience for all patients.
Key Responsibilities:
- Front Desk Management
- Patient appointment coordination
- Registration & Billing
- Medicine dispensing & maintaining inventory levels
- Administrative Duties
Job Requirements:
- Experience: At least 1 year of receptionist, customer service, or clinic assistant experience (TCM industry/ healthcare /spa preferred).
- Languages: Proficiency in English and Mandarin, to communicate with patients who are Mandarin speaking.
- Skills: Basic computer skills and WhatsApp.
- Personality: Friendly, service-oriented, reliable, and able to multitask in a fast-paced environment.
- Availability: Willing to work on Saturdays.
TCM RECEPTIONIST in Penarth employer: GENESIS TCM PTE. LTD.
Contact Detail:
GENESIS TCM PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TCM RECEPTIONIST in Penarth
✨Tip Number 1
Make sure to research the TCM clinic before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills, especially in English and Mandarin. Being able to switch between languages smoothly will impress your potential employers and show you're ready for the job.
✨Tip Number 3
Prepare some examples of how you've handled busy situations in the past. As a receptionist, multitasking is key, so share stories that highlight your organisational skills and ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace TCM RECEPTIONIST in Penarth
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and service-oriented personality shine through. Remember, you're applying for a role where first impressions matter, so be warm and approachable in your tone.
Highlight Relevant Experience: Make sure to showcase any previous experience you have in receptionist or customer service roles, especially in the TCM or healthcare sectors. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at GENESIS TCM PTE. LTD.
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a TCM Receptionist. Familiarise yourself with front desk management, patient appointment coordination, and the basics of registration and billing. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As the first point of contact for patients, being friendly and service-oriented is crucial. Prepare examples from your past experience where you've provided excellent customer service or handled difficult situations with grace. This will highlight your ability to create a welcoming atmosphere.
✨Brush Up on Your Language Skills
Since proficiency in English and Mandarin is essential, practice speaking both languages before the interview. You might be asked to demonstrate your language skills, so be ready to engage in a conversation in Mandarin if needed. This will show that you can effectively communicate with all patients.
✨Be Ready to Multitask
The role requires multitasking in a fast-paced environment, so think of scenarios where you've successfully juggled multiple tasks. During the interview, share these experiences to illustrate your ability to stay organised and efficient under pressure, which is key for this position.