Patient Experience & Front Desk Specialist
Patient Experience & Front Desk Specialist

Patient Experience & Front Desk Specialist

Full-Time 28800 - 36000 £ / year (est.) No home office possible
G

At a Glance

  • Tasks: Manage the front desk, coordinate patient appointments, and handle admin duties.
  • Company: Join a vibrant TCM clinic in Penarth with a focus on patient care.
  • Benefits: Competitive salary of $2,400 to $3,000 per month based on experience.
  • Other info: Work Saturdays in a supportive and dynamic environment.
  • Why this job: Be the friendly face of our clinic and enhance patient experiences.
  • Qualifications: 1 year of experience, fluent in English and Mandarin, strong multitasking skills.

The predicted salary is between 28800 - 36000 £ per year.

GENESIS TCM PTE. LTD. in Penarth is looking for a proactive TCM Clinic Receptionist. The role involves managing the front desk, coordinating patient appointments, and handling administrative duties.

Candidates should possess at least 1 year of experience in a similar role, be proficient in English and Mandarin, and have good multitasking skills. The position requires working on Saturdays and offers a salary of $2,400 to $3,000 per month based on experience.

Patient Experience & Front Desk Specialist employer: GENESIS TCM PTE. LTD.

GENESIS TCM PTE. LTD. is an excellent employer that values its staff by fostering a supportive and collaborative work culture in the heart of Penarth. Employees benefit from competitive salaries, opportunities for professional growth, and a chance to make a meaningful impact on patient care in a thriving Traditional Chinese Medicine clinic. With a focus on teamwork and development, this role offers a rewarding environment for those looking to advance their careers in healthcare.
G

Contact Detail:

GENESIS TCM PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Experience & Front Desk Specialist

✨Tip Number 1

Make sure to research GENESIS TCM PTE. LTD. before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your multitasking skills! Since the role involves managing appointments and administrative tasks, try simulating a busy front desk scenario with a friend to get comfortable handling multiple things at once.

✨Tip Number 3

Brush up on your Mandarin if it's been a while. Being proficient in both English and Mandarin is key for this position, so consider having a few practice conversations to boost your confidence.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that dream job.

We think you need these skills to ace Patient Experience & Front Desk Specialist

Front Desk Management
Appointment Coordination
Administrative Skills
Multitasking Skills
Proficiency in English
Proficiency in Mandarin
Customer Service Skills
Communication Skills
Time Management
Proactive Attitude

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your previous experience in similar roles. We want to see how you've managed front desk duties and coordinated appointments, so don’t hold back on those details!

Language Skills Matter: Since proficiency in English and Mandarin is key for this role, let us know about your language skills. If you’ve used them in a professional setting, give us the specifics!

Multitasking is Key: This role requires good multitasking skills, so share examples of how you’ve juggled multiple tasks successfully in your past jobs. We love seeing how you handle busy situations!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at GENESIS TCM PTE. LTD.

✨Know Your Role Inside Out

Before the interview, make sure you understand the responsibilities of a Patient Experience & Front Desk Specialist. Familiarise yourself with managing front desk operations, coordinating appointments, and handling administrative tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Multitasking Skills

Since multitasking is key for this position, prepare examples from your past experience where you've successfully juggled multiple tasks. Whether it's managing patient inquiries while scheduling appointments or handling administrative duties simultaneously, having specific anecdotes ready will impress the interviewers.

✨Brush Up on Language Skills

As proficiency in English and Mandarin is essential, consider practising common phrases or scenarios you might encounter in the clinic. Being able to demonstrate your language skills during the interview can set you apart from other candidates and show your readiness for the role.

✨Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask about the clinic's culture, patient care philosophy, or team dynamics. This not only shows your enthusiasm for the position but also helps you gauge if the workplace is the right fit for you.

Patient Experience & Front Desk Specialist
GENESIS TCM PTE. LTD.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>