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For Companies At a Glance
- Tasks: Monitor and ensure smooth operations of tech systems across European sites.
- Company: Genesis Communications Limited is a leading IT services company based in London.
- Benefits: Gain experience in a global company with opportunities for growth and development.
- Why this job: Join a dynamic team, work on exciting projects, and make a real impact in IT.
- Qualifications: Degree in IT or related field; certifications like ITIL or CompTIA A+ are a plus.
- Other info: Bilingual in English and Chinese is required; previous IT operations experience preferred.
The predicted salary is between 28800 - 48000 £ per year.
Duties:
• Ensure and monitor Data Central\’s devices and technology systems at European working sites are running smoothly.
• Follow up on operational events and collaborate closely with IDC IT staff, site staff, and suppliers.
• Ensure timely response and handling of IDC operational events to ensure smooth operations.
• Work with Senior IT leaders to identify and document the IT strategy.
• Assist Project and workstream managers in their reporting activities.
• Manage supplier relationships.
• Produce management reports in both English and Chinese formats.
• Perform database administration and maintenance.
• Manage web content updates and ensure data security and integrity.
• Provide technical support for database-related issues.
Requirements
Skills and Qualifications:
• A degree in Information Technology, Computer Science, Mathematics and Statistical Science, or a related field.
• Relevant certifications (e.g., ITIL, CompTIA A+) would be advantageous.
• Proficiency in both English and Chinese languages.
Experience:
• Previous experience in IT operations or a similar role is preferred.
About the Company
Genesis Communications Limited, established in 2019 and headquartered in London, is a leading IT information services company with a global workforce partnership approach. Specializing in Internet Data Centers (IDC), we collaborate with key facilities such as Digital Realty, Telehouse, ARK Datacentre, Equinix, delivering end-to-end solutions in design, supply, installation, and commissioning.
Beyond IDC, we offer unparalleled recruitment and workforce solutions, guiding professionals in their careers and helping organizations bridge skills gaps. What sets us apart is our commitment to providing insights and expertise for the fast-paced world of work.
At Genesis Communications Limited, we pride ourselves on a proven track record in IDC contracting and a dedication to delivering exceptional solutions. As your reliable partner, we not only address current needs but also help you prepare for the future. Trust us to navigate the dynamic landscape of IT information services and workforce solutions with you.
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IT Operations Technicians employer: Genesis Communications Ltd
Contact Detail:
Genesis Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Technicians
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used by Genesis Communications Limited. Research their partnerships with companies like Digital Realty and Equinix to understand their operational environment better.
✨Tip Number 2
Brush up on your English and Chinese language skills, as proficiency in both is crucial for this role. Consider practicing technical vocabulary related to IT operations to ensure you can communicate effectively.
✨Tip Number 3
Network with current or former employees of Genesis Communications Limited on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the IT Operations Technician role.
✨Tip Number 4
Prepare to discuss your experience with database administration and supplier management during interviews. Be ready to share specific examples of how you've handled similar responsibilities in past roles.
We think you need these skills to ace IT Operations Technicians
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT operations. Emphasise any previous roles where you monitored technology systems, collaborated with IT staff, or managed supplier relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your proficiency in both English and Chinese, and how your skills align with the job requirements, particularly in database administration and technical support.
Showcase Relevant Certifications: If you have certifications like ITIL or CompTIA A+, be sure to include them in your application. Highlighting these qualifications can set you apart from other candidates.
Prepare for Language Proficiency: Since the role requires proficiency in both English and Chinese, consider including examples of your language skills in your application. This could be through previous work experiences or specific projects where you used both languages.
How to prepare for a job interview at Genesis Communications Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Operations Technician. Familiarise yourself with the specific duties mentioned in the job description, such as monitoring technology systems and managing supplier relationships.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in database administration and maintenance. Highlight any relevant certifications like ITIL or CompTIA A+ that can set you apart from other candidates.
✨Demonstrate Language Proficiency
Since proficiency in both English and Chinese is required, be ready to showcase your language skills. You might be asked to communicate technical concepts in both languages, so practice explaining your experience in both.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your previous experience where you successfully handled operational events or collaborated with teams to resolve issues.
