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- Tasks: Enhance guest experiences through operational audits and training across multiple hotel properties.
- Company: Global hospitality platform based in London with a focus on excellence.
- Benefits: Competitive salary, travel opportunities, and extra holiday perks.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Multi-site operational experience and strong auditing skills required.
- Other info: Fluent English is essential; great career growth potential awaits!
The predicted salary is between 36000 - 60000 £ per year.
A global hospitality platform in London is seeking a motivated Group Operations Support Manager to enhance guest experiences across its properties. The role involves conducting operational audits, delivering training, and ensuring effective communication between hotel teams and headquarters.
Candidates should possess:
- Multi-site operational experience
- Strong auditing skills
- Fluency in English
This position offers competitive benefits, including travel opportunities and additional holiday perks.
Group Operations Coach — Hotels & Brand Standards in London employer: Generator
Contact Detail:
Generator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Operations Coach — Hotels & Brand Standards in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company's brand standards and guest experience strategies. Show us that you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute.
✨Tip Number 3
Practice your auditing skills! Think of real-life scenarios where you've improved operations or enhanced guest experiences. We want to hear about your successes and how you can bring that expertise to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Group Operations Coach — Hotels & Brand Standards in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-site operational experience and auditing skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing guest experiences and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey ideas clearly. Whether it’s in your CV or cover letter, let us see your strong command of English!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Generator
✨Know Your Stuff
Make sure you brush up on your knowledge of operational audits and training techniques. Familiarise yourself with the brand standards of the company and be ready to discuss how you can enhance guest experiences based on your past multi-site operational experience.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully facilitated communication between teams in previous positions. Think about specific situations where your communication made a difference in operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to operational audits or training delivery, highlighting your auditing skills and how you would handle challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to guest experience enhancement or how they measure the success of their operational audits. This shows your genuine interest in the role and the company.
