Key Account Manager - UK and Ireland

A very unique & challenging opportunity has become available for an experienced Account Manager to join our Global Sales Team.

We are looking for a results driven, passionate sales professional who has the drive, determination and hunger to seek out and win new business whilst raising the profile of the Generator brand and the properties in the region.

If you have a genuine desire to be part of something big then your journey should start here.

Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, hostel brand.

WHO ARE WE

Generator is redefining social hospitality.

Born in London, we’ve grown into a global brand with culturally connected spaces across Europe and beyond.

Recognised as one of Fast Company’s Top 50 Most Innovative Companies globally, we continue to challenge convention, evolve constantly, and raise the bar within our industry.

Backed by Brookfield, we are entering an exciting new phase of growth, with the scale and stability to strengthen our global position.

At our core, we create safe, vibrant, and seriously social spaces inspired by the cities we call home - all driven by one simple mission: BE YOURSELF.

• NUTS AND BOLTS OF THE JOB
• Manage and grow a portfolio of accounts, identifying and maximizing revenue opportunities across all Generator properties.
• Drive new business acquisition within the group segment, targeting clients requiring multiple-room bookings, including tour operators, travel agencies, destination management companies (DMCs), universities, high schools, language schools, Corporate and entertainment organizations.
• Proactively identify, pursue, and convert new business opportunities across key market segments to achieve sales and revenue targets.
• Monitor industry trends, competitor activity, and market developments to uncover emerging opportunities and inform sales strategies.
• Build and maintain long-term, commercially valuable relationships with key clients and stakeholders within assigned markets.
• Develop a strong understanding of Generator’s commercial strategy, sales processes, and operational practices, ensuring consistent execution across all activities.
• Act as a trusted partner to customers by supporting their accommodation, food & beverage, and event requirements, delivering tailored solutions that enhance their experience.
• Represent Generator at industry trade shows, networking events, sales missions, and other key business forums to strengthen brand awareness and generate new leads.
• Promote the Generator brand, guest experience, and service offerings to drive account engagement, market presence, and revenue growth.
• Maintain accurate and timely reporting on account performance, sales activities, pipeline development, and individual targets through designated CRM and reporting systems.
• Analyse market intelligence, customer insights, and revenue performance data to develop and execute strategic sales plans.
• Plan, organize, and manage an effective sales activity calendar, ensuring a proactive approach to client engagement, prospecting, and business development.
• Collaborate closely with internal teams to ensure seamless delivery of client requirements and maximize business opportunities across the portfolio.
• WHAT'S IN YOUR DNA
• Commercially astute with a proven track record of identifying opportunities, driving business growth, and delivering measurable results.
• Strong revenue and profit focus, with the ability to balance commercial objectives and customer needs.
• Demonstrated success in achieving and exceeding sales targets, KPIs, and business development goals.
• Established network of industry contacts and client relationships within relevant market segments is highly advantageous.
• Exceptional relationship-building, influencing, and negotiation skills, with a proven ability to secure mutually beneficial commercial outcomes.
• Highly organized with strong planning and prioritization capabilities, able to manage multiple projects and meet demanding deadlines.
• Collaborative team player who thrives in a fast-paced environment and demonstrates a proactive approach to learning and professional development.
• Excellent verbal and written communication skills, with the ability to engage and build credibility with stakeholders at all levels.
• Results-driven and hands-on, with a high level of attention to detail and commitment to delivering quality outcomes.
• Self-motivated, resilient, and adaptable, with the ability to work independently while contributing to wider team objectives.
• OUR EMPLOYEE BENEFITS
• Birthday holiday in addition to your yearly holiday allocation of 25 days.
• Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made.
• Company contribution towards gym membership fees for all eligible employees.
• Ideas Award – Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback.
• 2 free nights’ accommodation across any hostels (subject to availability).
• Reduced room rates for staff as well as friends and family members.
• Various employee recognition schemes.
• Online learning tools.

Compensation: Competitive salary

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