At a Glance
- Tasks: Enhance guest experiences through operational audits and training across multiple hotel sites.
- Company: Global hospitality platform based in London with a focus on excellence.
- Benefits: Competitive salary, travel opportunities, and extra holiday perks.
- Why this job: Join a dynamic team to make a real difference in guest satisfaction.
- Qualifications: Experience in multi-site operations and strong auditing skills required.
- Other info: Fluent English is essential; great career growth potential awaits!
The predicted salary is between 36000 - 60000 £ per year.
A global hospitality platform in London is seeking a motivated Group Operations Support Manager to enhance guest experiences across its properties. The role involves conducting operational audits, delivering training, and ensuring effective communication between hotel teams and headquarters.
Candidates should possess:
- Multi-site operational experience
- Strong auditing skills
- Fluency in English
This position offers competitive benefits, including travel opportunities and additional holiday perks.
Group Operations Coach — Hotels & Brand Standards employer: Generator
Contact Detail:
Generator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Operations Coach — Hotels & Brand Standards
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company's brand standards and guest experience strategies. Show us that you understand their values and how you can enhance them with your operational expertise.
✨Tip Number 3
Practice your auditing skills! Think of real-life scenarios where you've improved operations or guest experiences. We want to hear about your successes and how you can bring that to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Group Operations Coach — Hotels & Brand Standards
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your experiences align with enhancing guest experiences and how you can contribute to our mission.
Highlight Relevant Experience: Make sure to showcase your multi-site operational experience and any auditing skills you've got. We’re looking for candidates who can demonstrate their ability to conduct operational audits and deliver effective training.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Group Operations Coach role. We appreciate when candidates take the extra step to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our global hospitality platform!
How to prepare for a job interview at Generator
✨Know Your Stuff
Make sure you brush up on your knowledge of operational audits and training techniques. Familiarise yourself with the brand standards of the company and be ready to discuss how you've successfully implemented similar practices in your previous roles.
✨Showcase Your Experience
Highlight your multi-site operational experience during the interview. Prepare specific examples of challenges you've faced and how you overcame them, especially in enhancing guest experiences. This will demonstrate your capability to handle the responsibilities of the role.
✨Communication is Key
Since effective communication between hotel teams and headquarters is crucial, think of instances where you've successfully facilitated communication in your past roles. Be ready to share how you ensure everyone is on the same page, especially in a multi-site environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to guest experiences and operational standards. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.