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- Tasks: Drive digital growth by optimising our website and enhancing user journeys.
- Company: Join a vibrant team at Generator, based in Central London.
- Benefits: Enjoy unique perks like a birthday holiday, gym contributions, and global travel opportunities.
- Other info: Collaborative environment with online learning tools and social events.
- Why this job: Be the heartbeat of our digital presence and make a real impact.
- Qualifications: 2-3 years in digital marketing with strong SEO and content management skills.
The predicted salary is between 30000 - 40000 £ per year.
Looking to take the next step in your career? We’re searching for a motivated and hands‑on eComms & CRM Executive to help drive the digital growth and performance of our website across our Generator properties. Based at our Central London Head Office, this role is the heartbeat of our digital presence – ensuring our website is a high‑performing channel that inspires guests and converts searchers into travellers.
NUTS AND BOLTS OF THE JOB
- Manage and optimise the website as a core digital channel, ensuring all hotel and F&B content is accurate, up‑to‑date, and aligned with our commercial priorities.
- Continuously analyse website performance (traffic, engagement, conversion), identifying opportunities to improve user journeys and booking performance.
- Support and execute SEO initiatives, including keyword research, on‑page optimisation, and content improvements to drive organic visibility.
- Contribute to the development of SEO and website strategy, bringing insights based on performance data and modern search trends.
- Act as a key point of contact for external web and technology partners, supporting the implementation of new tools, features, and integrations.
- Ensure tracking, tagging, and data flows are correctly set up to support campaign measurement and performance analysis.
- Collaborate with agencies to implement technical SEO recommendations and monitor overall site health.
- Support paid media and CRM activity by ensuring landing pages are optimised and assisting with email campaign execution where required.
- Champion digital excellence, maintaining brand consistency across all digital touchpoints and supporting the delivery of the digital roadmap.
Your Rock Star Experience
- 2–3 years’ experience in a digital marketing, eCommerce, or website‑focused role (in‑house or agency).
- Strong exposure to SEO and website content management, with a clear understanding of how structure impacts search performance.
- Familiarity with CMS platforms and confidence in managing and updating complex website content.
- Analytical and technical skills, specifically with tools such as GA4, Google Search Console, and Google Tag Manager.
- Basic understanding of HTML/CSS and how website content is structured.
- A proactive mindset with the confidence to suggest ideas and identify opportunities for improvement.
- Highly organised with strong follow‑through, attention to detail, and the ability to manage multiple priorities.
- Excellent communication skills, with the ability to influence and collaborate across internal teams and external agencies.
Our Global Hq Employee Benefits
- Birthday holiday in addition to your yearly holiday allocation.
- Fertility Treatment Support Leave – up to three days’ paid leave in any one year.
- Employee Bounty Program providing opportunities to earn compensation for new hire referrals.
- Company contribution towards gym membership fees for all eligible employees.
- Ideas Award – Quarterly award to double gross basic salary for one month for the most valuable suggestion.
- 2 free nights’ accommodation across any of our Generator x Freehand properties globally.
- Reduced room rates for staff as well as friends and family members.
- International career opportunities so you can travel the world while working with us.
- Social events and celebrations – we never ever need an excuse to let our hair down!
- Online learning tools to help you develop, learn, and grow.
That’s cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages to see what we’re all about. We look forward to hearing from you. Join Us and help us achieve our Vision!
eComms & CRM Executive employer: Generator
Contact Detail:
Generator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eComms & CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your digital marketing projects, SEO successes, and any cool campaigns you've worked on. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Be ready to discuss how you can optimise their website and improve user journeys. Tailor your answers to show you understand their brand and goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our digital growth.
We think you need these skills to ace eComms & CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the eComms & CRM Executive role. Highlight your experience in digital marketing and SEO, and don’t forget to showcase any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about digital growth and how your skills can help drive our website's performance. Keep it engaging and personal!
Showcase Your Analytical Skills: Since we love data-driven decisions, make sure to mention your experience with tools like GA4 and Google Search Console. Share specific examples of how you've used analytics to improve website performance in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Generator
✨Know Your Stuff
Before the interview, dive deep into the company’s website and understand their digital presence. Familiarise yourself with their eComms strategies, SEO practices, and any recent campaigns they've run. This will not only show your genuine interest but also help you discuss how you can contribute to their goals.
✨Showcase Your Analytical Skills
Be prepared to discuss specific tools you've used, like GA4 or Google Search Console. Bring examples of how you've analysed website performance in the past and what actions you took based on that data. This will demonstrate your ability to drive improvements and optimise user journeys.
✨Bring Ideas to the Table
Think of a few innovative ideas or improvements you could suggest for their website or CRM strategies. Whether it’s a new SEO tactic or a way to enhance user engagement, having these ideas ready will show your proactive mindset and readiness to contribute from day one.
✨Practice Your Communication Skills
Since this role involves collaboration with various teams and external partners, practice articulating your thoughts clearly. You might be asked about how you’ve worked with others in the past, so have some examples ready that highlight your communication and teamwork skills.