At a Glance
- Tasks: Manage and optimise our website, enhance digital campaigns, and analyse performance data.
- Company: Join Generator, a global brand redefining social hospitality with vibrant spaces.
- Benefits: Enjoy a birthday holiday, gym membership support, and international career opportunities.
- Other info: Collaborate with creative teams and stay ahead of digital trends while having fun!
- Why this job: Kickstart your digital marketing career and make a real impact in a dynamic environment.
- Qualifications: 2-3 years in digital marketing, strong SEO knowledge, and analytical skills required.
The predicted salary is between 32400 - 39600 £ per year.
Looking to take the next step in your digital marketing career?
We're searching for a motivated and hands-on Digital Marketing Executive to help drive the performance and growth of Generator's digital channels across our global portfolio.
Based at our Central London Head Office, you'll play a key role in bringing our digital strategy to life - helping optimise our website, strengthen our search visibility, support digital campaigns and CRM activity, and turn data and insights into better guest journeys and stronger commercial performance.
WHO ARE WE
Generator is redefining social hospitality.
Born in London, we’ve grown into a global brand with culturally connected spaces across Europe and beyond.
Recognised as one of Fast Company’s Top 50 Most Innovative Companies globally, we continue to challenge convention, evolve constantly, and raise the bar within our industry.
Backed by Brookfield, we are entering an exciting new phase of growth, with the scale and stability to strengthen our global position.
At our core, we create safe, vibrant, and seriously social spaces inspired by the cities we call home - all driven by one simple mission: BE YOURSELF.
- NUTS AND BOLTS OF THE JOB
- Manage and optimise the Generator website as a core digital channel, ensuring all hotel and F&B content is accurate, engaging, up-to-date, and aligned with our brand and commercial priorities.
- Monitor and analyse digital performance across website traffic, engagement and conversion, using insights to identify opportunities to improve guest journeys and booking performance.
- Support and execute SEO initiatives, including keyword research, on-page optimisation and content improvements to strengthen organic visibility.
- Contribute to the development of our SEO and website strategy, bringing ideas and insights based on performance data, customer behaviour and evolving search trends.
- Support wider digital marketing campaigns across paid media, CRM and other digital channels, ensuring activity is effectively executed, tracked and optimised.
- Support CRM and email marketing activity, including campaign execution, audience targeting and optimisation of landing pages and customer journeys.
- Act as a key point of contact for external digital, web and technology partners, supporting the implementation of new tools, features and integrations.
- Ensure tracking, tagging and data flows are correctly implemented to support campaign measurement, reporting and performance analysis.
- Collaborate with agencies to implement technical SEO recommendations and monitor overall website health.
- Champion digital excellence and brand consistency across all digital touchpoints, supporting the delivery and continuous evolution of the digital roadmap.
- Keep up to date with emerging digital marketing trends, technologies and best practices, identifying opportunities to strengthen Generator's digital presence and performance.
- YOUR EXPERIENCE
- 2-3 years' experience in a digital marketing, e Commerce or website-focused role, either in-house or agency-side.
- A good understanding of the wider digital marketing landscape, with hands-on experience across areas such as websites, SEO, CRM, email marketing and digital campaigns.
- Strong exposure to SEO and website content management, with an understanding of how content, structure and user experience impact search and commercial performance.
- Familiarity with CMS platforms and confidence managing and updating website content.
- Strong analytical skills and experience using tools such as GA4, Google Search Console and Google Tag Manager.
- An understanding of digital campaign measurement, tracking and performance reporting.
- Basic knowledge of HTML/CSS and how website content is structured.
- A proactive and curious mindset, with the confidence to bring forward ideas and identify opportunities for improvement.
- Highly organised, with strong follow-through, excellent attention to detail and the ability to manage multiple priorities.
- Excellent communication skills, with the ability to build relationships and collaborate effectively with internal teams and external agencies.
- A genuine interest in digital marketing and enthusiasm for keeping up with changing consumer behaviours, platforms and technology.
- OUR GLOBAL HQ EMPLOYEE BENEFITS
- Birthday holiday in addition to your yearly holiday allocation.
- Fertility Treatment Support Leave - up to three days' paid leave in any one year.
- Employee Bounty Program providing opportunities to earn compensation for new hire referrals.
- Company contribution towards gym membership fees for all eligible employees.
- Ideas Award - quarterly award to double gross basic salary for one month for the most valuable suggestion.
- 2 free nights' accommodation across any of our Generator properties globally.
- Reduced room rates for staff as well as friends and family members.
- International career opportunities so you can travel the world while working with us.
- Social events and celebrations - we never ever need an excuse to let our hair down!
- Online learning tools to help you develop, learn and grow.
Compensation: Competitive salary
#J-18808-Ljbffr
E-Commerce & CRM Assistant employer: Generator
Generator is an exceptional employer that prioritises employee growth and development within a vibrant work culture at our London Head Office. We offer comprehensive benefits, including tailored learning opportunities and a supportive environment that fosters collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in HR.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce & CRM Assistant
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Generator are looking for when hiring for a E-Commerce & CRM Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Generator for the E-Commerce & CRM Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Generator as a E-Commerce & CRM Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Generator’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce & CRM Assistant.
We think you need these skills to ace E-Commerce & CRM Assistant
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Generator, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Generator's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Generator. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Generator
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Generator uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Generator. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
