Operations Manager

Operations Manager

Full-Time 28800 - 48000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead operations in a vibrant hostel environment and enhance guest experiences.
  • Company: Generator, a top 50 innovative global company in the hospitality sector.
  • Benefits: Birthday holiday, gym contributions, referral bonuses, and discounted stays.
  • Other info: Dynamic work culture with opportunities for personal and professional growth.
  • Why this job: Join a creative team and shape unforgettable experiences in exciting cities.
  • Qualifications: 2+ years in hospitality management and local market knowledge.

The predicted salary is between 28800 - 48000 £ per year.

Who are we? Generator is on a journey. Appropriate, given that we're a hostel accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that’s what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city’s heart. BEING YOURSELF is the key to bringing the Generator story and brand to life.

YOUR ROCK STAR EXPERIENCE

  • Have at least 2 years’ experience in a similar role within hospitality background
  • Knowledgeable of the local markets

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

Our Key Benefits Include:

  • Birthday holiday in addition to your yearly holiday allocation
  • Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made
  • Company contribution towards gym membership fees for all eligible employees
  • Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback
  • 2 free nights’ accommodation across any hostels (subject to availability)
  • Reduced room rates for staff as well as friends and family members

Operations Manager employer: Generator London

Generator is an innovative hostel accommodation brand that offers a vibrant work culture in the heart of major cities. As an Operations Manager, you'll thrive in an environment that values individuality and creativity, with unique benefits such as a birthday holiday, gym membership contributions, and opportunities for employee rewards. Join us to be part of a dynamic team that not only prioritises professional growth but also celebrates the cultural essence of each location.

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Contact Details:

Generator London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Manager

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at Generator or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Show off your personality! When you get the chance for an interview or informal meet-up, let your true self shine through. Generator values authenticity, so don’t be afraid to share your unique experiences and ideas.

Tip Number 3

Research the local market! Knowing the ins and outs of the area where you’d be working is crucial. It shows you’re not just another candidate; you’re someone who’s genuinely interested in making a difference at Generator.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of the Generator journey from the get-go!

We think you need these skills to ace Operations Manager

Operations Management
Hospitality Experience
Local Market Knowledge
Team Leadership
Customer Service
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV. Remember, being yourself is key to bringing our story to life!

Tailor Your Application:Make sure to customise your application for the Operations Manager role. Highlight your relevant experience in hospitality and how it aligns with what we’re looking for. A tailored application shows us you’re genuinely interested in joining our journey!

Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. We want to get to know you without wading through too much text!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our awesome team!

How to prepare for a job interview at Generator London

Know the Brand Inside Out

Before your interview, dive deep into Generator's story and values. Understand their unique approach to hospitality and how they reflect the local culture in each of their locations. This will not only impress the interviewers but also help you articulate how you can contribute to their mission.

Showcase Your Experience

With at least 2 years in a similar role, be ready to discuss specific examples from your past that highlight your skills in operations management. Think about challenges you've faced, how you overcame them, and the impact of your decisions on the team and guests.

Emphasise Your Local Knowledge

Generator values knowledge of local markets, so come prepared with insights about the area where the hostel is located. Share ideas on how you could enhance guest experiences by tapping into local events or attractions that align with Generator's brand.

Be Yourself

Generator encourages authenticity, so let your personality shine through during the interview. Share your passion for hospitality and how you connect with people. This will help you resonate with the interviewers and show that you’re a great fit for their vibrant culture.