eComms & CRM Executive

eComms & CRM Executive

Full-Time 34650 - 42350 £ / year (est.) On-site
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At a Glance

  • Tasks: Drive digital growth by optimising our website and enhancing user experience.
  • Company: Join Generator, a global brand redefining social hospitality.
  • Benefits: Enjoy a birthday holiday, gym contributions, and international career opportunities.
  • Other info: Dynamic work environment with exciting social events and online learning tools.
  • Why this job: Be at the heart of our digital presence and make a real impact.
  • Qualifications: 2-3 years in digital marketing with strong SEO and content management skills.

The predicted salary is between 34650 - 42350 £ per year.

Looking to take the next step in your career?

We’researching for a motivated and hands-on e Comms & CRM Executive to help drivethe digital growth and performance of our website across our Generator properties.

Based at our Central London Head Office, this role is theheartbeat of our digital presence - ensuring our website is a high-performingchannel that inspires guests and converts searchers into travelle rs.

WHO ARE WE

Generator is redefining social hospitality.

Born in London, we’ve grown into a global brand with culturally connected spaces across Europe and beyond.

Recognised as one of Fast Company’s Top 50 Most Innovative Companies globally, we continue to challenge convention, evolve constantly, and raise the bar within our industry.

Backed by Brookfield, we are entering an exciting new phase of growth, with the scale and stability to strengthen our global position.

At our core, we create safe, vibrant, and seriously social spaces inspired by the cities we call home - all driven by one simple mission: BE YOURSELF.

  • NUTS AND BOLTS OF THE JOB
  • Manageand optimise the website as a core digital channel, ensuring all hotel and F&B content is accurate, up-to-date, and aligned with our commercialpriorities.
  • Continuouslyanalyse website performance (traffic, engagement, conversion), identifyingopportunities to improve user journeys and booking performance.
  • Supportand execute SEO initiatives, including keyword research, on-pageoptimisation, and content improvements to drive organic visibility.
  • Contributeto the development of SEO and website strategy, bringing insights based onperformance data and modern search trends.
  • Actas a key point of contact for external web and technology partners, supporting the implementation of new tools, features, and integrations.
  • Ensuretracking, tagging, and data flows are correctly set up to support campaignmeasurement and performance analysis.
  • Collaboratewith agencies to implement technical SEO recommendations and monitoroverall site health.
  • Supportpaid media and CRM activity by ensuring landing pages are optimised andassisting with email campaign execution where required.
  • Championdigital excellence, maintaining brand consistency across all digitaltouchpoints and supporting the delivery of the digital roadmap.
  • YOUR ROCK STAR EXPERIENCE
  • 2-3years' experience in a digital marketing, e Commerce, or website-focusedrole (in-house or agency).
  • Strongexposure to SEO and website content management, with a clear understandingof how structure impacts search performance.
  • Familiaritywith CMS platforms and confidence in managing and updating complex websitecontent.
  • Analyticaland technical skills, specifically with tools such as GA4, Google Search Console, and Google Tag Manager.
  • Basicunderstanding of HTML/CSS and how website content is structured.
  • Aproactive mindset with the confidence to suggest ideas and identifyopportunities for improvement.
  • Highlyorganised with strong follow-through, attention to detail, and the abilityto manage multiple priorities.
  • Excellentcommunication skills, with the ability to influence and collaborate acrossinternal teams and external agencies.
  • OUR GLOBAL HQ EMPLOYEE BENEFITS
  • Birthdayholiday in addition to your yearly holiday allocation.
  • Fertility Treatment Support Leave - up to three days' paid leave in any one year.
  • Employee Bounty Program providing opportunities to earn compensation for new hirereferrals.
  • Companycontribution towards gym membership fees for all eligible employees.
  • Ideas Award - Quarterly award to double gross basic salary for 1 month for themost valuable suggestion.
  • 2free nights' accommodation across any of our Generator properties globally.
  • Reducedroom rates for staff as well as friends and family members.
  • Internationalcareer opportunities so you can travel the world while working with us.
  • Socialevents and celebrations - we never ever need an excuse to let our hairdown!
  • Onlinelearning tools to help you develop, learn, and grow.
  • #J-18808-Ljbffr

eComms & CRM Executive employer: Generator Hostels LTD.

Generator Hostels LTD. is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for creative minds looking to make a global impact. With ample opportunities for professional growth and development, employees are encouraged to innovate and collaborate in a dynamic environment. Located in key urban centres, the company offers unique advantages such as exposure to diverse markets and the chance to shape brand narratives on an international scale.

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Contact Details:

Generator Hostels LTD. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land eComms & CRM Executive

✨Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Generator Hostels LTD. are looking for when hiring for a eComms & CRM Executive.

✨Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Generator Hostels LTD. for the eComms & CRM Executive, a tangible demonstration of your skills could make a huge difference.

✨Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Generator Hostels LTD. as a eComms & CRM Executive, rub shoulders with their representatives when possible!

✨Utilise Company Resources

Don’t forget to check out Generator Hostels LTD.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eComms & CRM Executive.

We think you need these skills to ace eComms & CRM Executive

Digital Marketing
eCommerce
Website Management
SEO
Keyword Research
On-Page Optimisation
Content Management Systems (CMS)

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Generator Hostels LTD., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Generator Hostels LTD.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Generator Hostels LTD.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at Generator Hostels LTD.

✨Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Generator Hostels LTD. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

✨Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

✨Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

✨Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Generator Hostels LTD.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!