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- Tasks: Lead impactful projects and ensure smooth operations in a dynamic, remote environment.
- Company: Join Generation, a global nonprofit transforming lives through employment.
- Benefits: Flexible remote work, diverse team, and the chance to make a real difference.
- Other info: Exciting growth phase with opportunities for professional development and collaboration.
- Why this job: Be part of a mission-driven organisation that empowers adults to achieve economic mobility.
- Qualifications: 3-5 years in project management, strong communication skills, and a passion for innovation.
The predicted salary is between 35000 - 45000 £ per year.
ABOUT GENERATION: At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries.
When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country.
Position Overview: Generation is in the midst of a period of growth and innovation, with plans over the next 18 months to dramatically increase the number of people we serve, deepen our existing partnerships around the world, and expand and enhance the global tools, curriculum, and offerings that help drive our mission forward. To meet this moment, we are expanding our team with a number of exciting global and regional opportunities. We are seeking a highly organized, proactive, and detail-oriented Project & Operations Manager to join our team. This person will serve as the operational backbone of several high-impact, strategic projects, helping to translate leadership's vision into structured, actionable plans while ensuring smooth day-to-day execution across a dynamic portfolio of work. This is a critical support role for a team managing multiple stakeholders, teammates, contractors, and funders simultaneously. This is a 1-year Fixed-Term, remote role in which we plan to interview from mid-late May with a target start date in June, 2026.
Location: This role is remote, with preference given to candidates based in any of our current Generation global affiliate countries. Working hours must overlap with EST by 4 hours. Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.
Key Accountabilities & Responsibilities:
- Project Management
- Lead project management across multiple concurrent initiatives with numerous moving parts, stakeholders, and contractors
- Translate leadership's vision and priorities into clear action steps, timelines, and workplans
- Monitor project progress and flag risks, blockers, or delays proactively
- Support monitoring and evaluation efforts, tracking key milestones and outcomes
- Facilitate ideation sessions and contribute solutions related to project and operational challenges
- Communications & Reporting
- Create communications assets to share updates and progress with internal and external audiences
- Develop polished decks, reports, and briefing materials for funders and stakeholders
- Draft and maintain project documentation, including process guides, SOPs, and workflow summaries
- Operations & Coordination
- Work closely with the Team Coordinator to manage vendor relationships, including contracts, procurement memos, and timesheet tracking
- Coordinate schedules and meetings with team members, contractors, and external partners
- Document processes being defined through ongoing projects and translate them into accessible, actionable steps for team members
- Provide general operational support to reduce workload on leadership and the broader team
Required Experience And Skills:
- 3–5+ years of experience in project management, operations, or a related field
- Strong organizational and multitasking skills with excellent attention to detail
- Strong communication skills, both written and spoken; Fluency in English required
- Experience managing multiple stakeholders and contractors simultaneously
- Proficiency in creating professional presentations, reports, and written communications
- Familiarity with and enthusiasm for applying generative AI and other forms of AI, process automation and digital innovation to a variety of contexts
- Familiarity with vendor management, procurement processes, and contract coordination
- Comfortable working in a fast-paced, evolving environment with ambiguous timelines
- Strong written and verbal communication skills
- Fluency in additional languages beyond English (Spanish, French, Italian, Portuguese, Cantonese, Hindi, Tamil or Thai preferred)
- Experience with project management tools (e.g., Asana, Monday.com, Notion, or similar)
Preferred Experience:
- Fluency in additional languages beyond English (Spanish, French, Italian, Portuguese, Cantonese, Hindi, Tamil or Thai preferred)
- Experience managing projects using the Agile methodology/continuous delivery approach
- Experience working in remote environments across multiple time zones
Mindsets:
- Excited by the idea of working in a fast-moving global environment
- Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations for curriculum design
- Innovative and bold, willing to try new things and able to build consensus around innovations
- Self-reflective and open to receiving and giving frequent feedback
- A self-starter who can thrive in a remote work environment
***Please apply with your English resume, thank you***
Project and Operations Manager (1-year Fixed-term/Remote) in London employer: Generation
Contact Detail:
Generation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project and Operations Manager (1-year Fixed-term/Remote) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Project and Operations Manager (1-year Fixed-term/Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project and Operations Manager role. Highlight relevant experience in project management and operations, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Generation’s mission and how your skills align with the role. Keep it concise but impactful – we want to see your personality!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear, professional language and structure your documents well. We love a good presentation!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at Generation.
How to prepare for a job interview at Generation
✨Know the Mission
Before your interview, dive deep into Generation's mission and values. Understand how they empower adults through employment and economic mobility. This will not only help you align your answers with their goals but also show your genuine interest in their work.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences that highlight your project management abilities. Focus on how you've successfully managed multiple stakeholders and projects simultaneously, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly
Since strong communication skills are essential for this position, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've created reports or presentations in the past, and consider preparing a brief presentation on a relevant topic to demonstrate your skills.
✨Embrace Innovation
Generation values innovation and the use of technology. Be prepared to discuss how you've applied digital tools or AI in your previous roles. Share any experiences where you've implemented new processes or solutions that improved efficiency or outcomes.