Outreach Officer (London)

Role: Outreach Officer - London

Contract: 12 month Fixed Term Contract with possibility of extension

Working hours: 40 hours per week; Full-time; 12 month FTC. Standard working hours are 9am - 6pm (with 1 hour unpaid lunch break) with the option to flex-start and end time. We offer flexibility to employees to balance their commitments, including medical appointments, parental or caregiving responsibilities, and personal goals.

Salary: £32,700 per annum

Location: London - Hybrid (office based in Hoxton). There is a minimum expectation of 3 days travel per week across London to conduct outreach with partners. We encourage team collaboration and expect colleagues will work from the office a minimum of one day per week where outreach commitments allow. Travel for meetings and events counts towards office days.

ABOUT GENERATION

Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible to them. We are a UK registered charity, founded by McKinsey and Company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach, we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.

By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative.

As one of our Outreach Officers in London, you will be at the heart of an exciting mission - connecting people with life-changing training opportunities. You’ll be the face of Generation in the community, sparking interest, building powerful partnerships, and inspiring diverse groups to take their next big step. From local events to strategic collaborations, you’ll be out there making things happen - opening doors, raising awareness, and helping learners unlock their potential.

Responsibilities:

• Conduct recruitment and outreach work to advertise our programmes to people in our target groups to generate applications and enrolments.
• Build and maintain partnerships with local charities, job centres, local authorities and other partners to identify opportunities to collaborate and to support recruitment, outreach and marketing efforts.
• Organise and run events (virtual and in-person) for prospective learners and referral partners to generate enthusiasm for and understanding of our programmes.
• Support the Head of Outreach to track eligible applicant numbers and target groups.
• Ensure participants in our programmes meet eligibility requirements set by funding partners and collect required documentation.
• Feedback success and learnings to external partners to strengthen relationships and collect learnings for future cohorts.
• Act on feedback from learners, employers and other delivery partners to ensure we are improving the quality of our processes, programmes and learner experience wherever possible.
• Contribute to the ongoing development of programmes; finding ways to make them more sustainable, scalable and replicable across the UK & Ireland.
• Help develop Generation’s understanding of the barriers to employment faced by diverse groups in the UK & Ireland, and continually adapt our delivery model to better address these barriers.

EXPERIENCE

The ideal candidate will have:

• Delivered or significantly contributed to recruitment, outreach, marketing or sales campaigns, ideally in an education or training setting.
• Experience working with harder to reach groups - this could include young people, people without degrees and those facing barriers to employment.
• Organised and managed in-person and virtual events.
• Managed partnerships and strengthened working relationships with external organisations.
• Experience working to strict deadlines and targets in a fast-paced environment and are comfortable working independently.

At Generation, we’re changing people’s lives. Purpose and social impact at the heart of work in itself gets us out of bed each morning! However, beyond this, working with the team, you’ll get:

• Autonomy to own and take forward your own workstreams as part of an ambitious, fast-growing charity.
• Flexible/hybrid working accommodating your preferred working pattern and needs and a work from home set-up allowance.
• Professional development opportunities including an annual personal development budget, up to 5 days training/study leave and protected time for your own learning and development.
• Volunteering opportunities with the chance to support our learners with mock interviews.
• 25 days annual leave.
• Enhanced maternity and paternity pay.

A FAIR CHANCE

Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.

We believe that the more diverse we are the better we become. More than just encouraging your application, we’re committed to conscious inclusion that cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.

We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate.