At a Glance
- Tasks: Lead dispensary operations, ensuring patient safety and efficient service delivery.
- Company: All Your Medication, a forward-thinking online pharmacy revolutionising healthcare access.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on patient-centred care and continuous improvement.
- Why this job: Join a dynamic team making healthcare more accessible and impactful for patients.
- Qualifications: NVQ Level 3 in Pharmacy Services and significant pharmacy experience required.
The predicted salary is between 40000 - 50000 £ per year.
Main duties of the job
Due to continued growth, we are seeking an experienced Dispensary Manager to lead day-to-day dispensary operations, drive team performance, and maintain the highest standards of patient safety and governance.
About us
All Your Medication is a UK-based online pharmacy and healthcare provider that aims to make accessing medicines and pharmacy services more convenient and accessible. Operating through a digital platform, the organisation offers online pharmacist consultations, prescription ordering and delivery, travel health services, over-the-counter medicines, and wellness products. Patients can also manage their healthcare through a dedicated mobile app, which provides medication reminders and prescription updates. Trading as Guardia Pharma Ltd and regulated by the General Pharmaceutical Council (GPhC), All Your Medication combines professional pharmacy expertise with digital healthcare solutions to support patients in managing their medicines and wellbeing. The organisation's focus is on delivering safe, accessible, and patient-centred pharmacy services that help individuals access the healthcare support they need, when they need it.
Job responsibilities
- As Dispensary Manager, you will take full responsibility for the operational management of the dispensary, ensuring prescriptions are processed safely, efficiently, and in line with GPhC standards and NHS regulations.
Operational Leadership
- Oversee all dispensary operations, ensuring smooth workflow and service delivery.
- Manage prescription volumes within a distance selling model, ensuring turnaround times are met.
- Optimise processes to improve efficiency, accuracy, and scalability.
Clinical Governance & Compliance
- Ensure compliance with GPhC standards, SOPs, and NHS contractual requirements.
- Maintain audit-ready records and support regulatory inspections (e.g. CQC, GPhC).
- Oversee incident reporting, dispensing error investigations, and learning implementation.
- Ensure controlled drugs and prescription governance requirements are met.
Quality & Patient Safety
- Champion a culture of patient-centred care and continuous improvement.
- Monitor service quality, responding to patient feedback and complaints.
- Support the safe handling of remote patient queries (phone, email, digital platforms).
Stock & Systems Management
- Manage inventory control, ordering, and stock accuracy.
- Oversight of use of EPS and digital pharmacy systems.
- Ensure secure data handling and GDPR compliance.
Person Specification
Qualifications
- NVQ Level 3 in Pharmacy Services (or equivalent).
- Significant experience working in a UK pharmacy setting (community or distance selling).
- Proven experience in a senior dispensary or supervisory/management role.
- Strong understanding of UK pharmacy law, dispensing processes, and governance requirements.
- Experience managing teams in a fast-paced environment.
- Experience within a distance selling pharmacy setting.
- Experience with audits, SOP writing, or service development.
- Knowledge of high-volume dispensing operations.
Experience
- Strong leadership and people management capability.
- Excellent organisational and operational planning skills.
- High attention to detail and commitment to patient safety.
- Ability to work in a fast-paced, target-driven environment.
- Confident communicator across remote and multidisciplinary teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dispensary Manager in Hinckley employer: General Practice Medical Solutions Ltd
All Your Medication is an exceptional employer that prioritises employee growth and development within a dynamic and innovative environment. As a Dispensary Manager, you will benefit from a supportive work culture that values patient safety and governance while offering opportunities to lead a dedicated team in a fast-paced online pharmacy setting. With a focus on continuous improvement and a commitment to accessible healthcare, you'll find meaningful and rewarding employment that makes a real difference in patients' lives.
Contact Details:
General Practice Medical Solutions Ltd Recruitment Team
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