Facilities & Reception Officer

We are looking for a proactive and customer-focused Facilities & Reception Officer to support the smooth day-to-day operation of the GPhC office environment. This is an excellent opportunity for someone who enjoys a varied, hands-on role and takes pride in delivering a professional and welcoming experience for all stakeholders.

The Facilities & Reception Officer plays an important role in delivering high-quality facilities and reception services across the organisation. This is a varied and hands-on role combining facilities support, reception duties and general office coordination. The role would suit someone who enjoys working collaboratively, takes a proactive approach to problem-solving, and is confident managing a busy and varied workload within a professional office environment.

Responsibilities and Qualifications

• Have experience supporting facilities, office or premises management activities within a busy working environment.
• Be confident carrying out practical maintenance and DIY tasks safely and effectively, including minor repairs, office set-ups and general facilities support.
• Possess excellent organisational, communication and problem-solving skills, with the ability to manage competing priorities and respond proactively to day-to-day operational issues.
• Have a proactive, hands-on approach and be willing to support a broad range of facilities and reception activities across the organisation.
• Be interested in developing experience further within facilities management, with the opportunity to support and deputise for the Senior Facilities Manager where required, gaining exposure to wider operational and compliance responsibilities.
• Understand that this role is office-based and requires a visible on-site presence to support the day-to-day operational needs of the organisation.
• It is a genuine occupational requirement that the postholder attends the office 5 days per week covering core office hours from 9am to 5pm.
• Additionally, the postholder will be expected to support emergency works outside normal working hours where required.
• Have an unwavering commitment to equality, diversity, and inclusion.

Benefits

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• Flexible working arrangements.
• Career breaks and sabbaticals.
• Life assurance, season ticket loan, bike loan and many more.

We welcome applications from all sections of the community. We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator. Whilst we are proud to be members of the Disability Confident Scheme, you don’t have to have a disability for us to discuss reasonable adjustments. Please let us know if you need any support during the application or interview process and we will happily discuss this with you.

This role is subject to a basic Disclosure and Barring Service (DBS) check. In addition, the GPhC will conduct Fitness to Practise (FtP) checks for any applicant who is currently or has previously been a registrant of the GPhC. Applicants will be asked to declare this during the application process and may be subject to further internal verification. Any findings may be considered as part of the recruitment decision.