Investigation Officer - Triage
The General Medical Council (GMC) Fitness to Practise directorate reviews and investigates concerns about practitioners to protect the public. The Triage Team screens complaints and concerns that might question a practitioner's fitness to practise and decides whether further investigation is required.
Key responsibilities include:
- Working within the Medical Act and our Fitness to Practise Rules to determine whether concerns are raised about practitioners’ fitness to practise and require investigation.
- Analysing large and complex documentation while liaising with colleagues, doctors and members of the public to assess those concerns.
- Ensuring enquiries are handled and progressed in accordance with agreed SLAs and guidelines.
Applicants must have a proven record of decision‑making, applying established policies, guidance and procedure. Strong analytical skills, the ability to summarise concerns and produce well‑reasoned, clearly written decisions, and the capacity to manage and prioritise a varied workload are essential.
Benefits
You’ll be part of an organisation that supports safe patient care across the UK and offers the following benefits:
- 30 days holiday with the option to buy and sell more
- Generous employer pension contribution of 15%
- Access to a range of learning and development opportunities
- Flexible working patterns
- Attractive salary reviewed annually
- Discounts at 100s of high street and online stores
- Discounted gym membership
- Private medical insurance
- Employee assistance programme
- Cycle to work scheme for greener commute
- Bike lockers and shower facilities
Diversity and Inclusion
The GMC values diversity and is committed to fair, objective, transparent and non‑discriminatory processes. We support the Disability Confident employer scheme but the scheme will not be applied for this role on this occasion.
The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750).
