Product Analyst

Product Analyst

Full-Time On-site
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Description

General Index (GX) delivers future-proof commodity prices. Our spot prices and forward curves are calculated algorithmically based on thousands of daily trades collated from 240+ data partners, using transparent and consistent methodologies and a compliant approach.
Producing 5,200+ daily prices in crude oil, refined products, natural gas and energy transition, we democratize access to benchmarks that represent real market activity. We're easy to use, with hassle-free integrations and straight-forward licensing - providing more choice to the industry.

Trusted by market leaders including Bloomberg, BP, ExxonMobil, TotalEnergies, Two Sigma, BASF, Rio Tinto, Wood Mackenzie, and ADNOC, we're providing the next generation of benchmark data for trading and analysis.


Requirements

Reporting to the VP, Analytics, the Product Analyst will:

  • Analyse product usage data and user behaviour across GX's product suite to generate actionable insights that drive product decisions and improve customer experience
  • Build and maintain dashboards, reports, and data models that give the Product and Commercial teams clear visibility of key performance metrics
  • Partner closely with VP, Analytics to define success metrics for new features and initiatives, and track performance post-launch
  • Conduct quantitative and qualitative research – including customer interviews, surveys, and data analysis – to identify friction points and opportunities in GX's product
  • Work with the Data and Engineering teams to ensure product analytics infrastructure is robust, reliable, and scalable
  • Translate complex data into clear narratives and recommendations for both technical and non-technical stakeholders
  • Support the Commercial team with data-driven insights to underpin client conversations, pricing strategy, and market positioning
  • Identify opportunities for new product features or enhancements to existing indexes based on market trends and client feedback
  • Develop and integrate AI into daily workflows to optimise efficiencies


This role offers an opportunity to grow your expertise at the intersection of data, product, and commodity markets, in an inclusive, collaborative environment that values continuous learning.


Product Analyst employer: General Index

At General Index, we pride ourselves on being an innovative and dynamic employer that fosters a culture of collaboration and creativity. As a Marketing Manager in our London office, you'll have the opportunity to work alongside industry leaders and contribute to shaping our global marketing strategy while enjoying a supportive environment that encourages professional growth and exploration of AI-driven marketing solutions. With a commitment to employee development and a focus on impactful work, we offer a unique chance to make a significant mark in the commodities sector.

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Contact Details:

General Index Recruitment Team