General Index Limited, based in London, is seeking a Product Analyst to study how customers use GX products and turn that data into insights, metrics and recommendations that shape product and commercial decisions. You will analyse usage data, build dashboards, and partner with Analytics leadership to define success metrics for new features and initiatives, tracking performance post-launch.
The role includes research and cross‑functional collaboration to improve the customer experience.
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Product Analyst: Data-Driven Insights to Shape Strategy employer: General Index Limited
At General Index, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London that fosters collaboration and innovation. Our commitment to employee growth is evident through regular off-sites, team socials, and a supportive environment that values diverse perspectives. Join us as a Senior Customer Success Manager and play a pivotal role in shaping our Customer Success function while enjoying the benefits of share options and a dynamic team atmosphere.
