Senior Digital Communications Manager

Location: London / Hybrid (2 days in office / 3 days at home)

Hours: Full time – 35 hours per week

Contract: Fixed-term contract for 18 months

There are around 130,000 dental professionals in the UK and, every year, around 8,500 students take up places in the UK to train to become dental professionals. How we communicate and provide information to them, their patients, the public and stakeholder organisations in the dental sector are key to achieving our vision. We are therefore embarking on an ambitious plan to replace the General Dental Council’s website as well as the website for the Dental Complaints Service. We are modernising how we regulate and deliver services and replacing these websites using modern digital tools and effective, user centred design is at the core of this journey.

About the role

This role is about much more than digital products – it is about building trust by understanding what users need, building relationships with external suppliers and internal teams, and creating excitement and support within the organisation to modernise how we produce and manage information that meets users’ needs and helps us to be effective. This will be the most senior digital communications role in the organisation and central to the communications and engagement team. The purpose of the role is to ensure that the GDC’s current website is an effective digital service that meets users’ needs and delivery of our strategy, while at the same time leading the programme to replace the websites.

About you

• Significant experience of working at a senior level in a digital communication role, preferably within a public sector organisation.
• Proven ability to set and lead strategies to modernise and replace websites that serve both the public and stakeholder organisations.
• Proven ability to provide robust and deliverable digital communication advice to senior leaders including policy and IT.
• Ability to examine organisational priorities to identify the role for digital communication and translate those priorities into measurable objectives.
• Ability to build ongoing relationships with key stakeholders, to gather intelligence and build awareness of the overall context for digital communication.

The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish. To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.

Benefits

• 27 days holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years’ service
• Employer pension contributions up to 10%
• Buy/Sell annual leave
• Enhanced Maternity, Paternity and Adoption leave from 1 years’ service.
• Life assurance, income protection plan and enhanced sick leave policy
• Staff discounts including eye care contributions and discounted gym membership

We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.