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- Tasks: Join our Registration Team to support dental professionals and maintain accurate records.
- Company: The General Dental Council ensures patient safety and public confidence in dental services.
- Benefits: Enjoy 27 days holiday, flexible working, and a supportive, inclusive workplace culture.
- Why this job: Make a real impact in healthcare while developing your skills in a diverse environment.
- Qualifications: Proven admin experience, strong communication skills, and good IT proficiency required.
- Other info: Hybrid work model: 4 days in Birmingham office, 1 day from home.
The predicted salary is between 24249 - 25525 £ per year.
Location: Birmingham
Hybrid: 4 days in our Birmingham office / 1 day from home
Contract: Permanent
Hours: Full-time
Salary: GBP24,249 – GBP25,525 pa
If you offer proven administrative experience and the ability to provide a high standard of customer service, this position offers an exciting opportunity to play a key role in the Registration Team at the General Dental Council (GDC).
The Registration Team ensure all administrative changes are made to the GDC s register of qualified dental professionals in an accurate and efficient manner.
You will provide effective administrative support to the Registration Team and participate in the development of administrative systems and procedures. Your responsibilities will include:
- Maintaining the database of dental professionals.
- Maintaining accurate electronic and manual records and archives.
- To provide the highest standards of customer service at all times and to promote effective working relationships with colleagues and stakeholders.
- Preparing paperwork for committee meetings.
Person Specification
You will need to demonstrate:
- Accuracy and attention to detail.
- Proven communication skills.
- Good IT skills, with experience of using Microsoft Office packages.
- Experience of maintaining records, databases and filing systems.
- Ability to plan and organise workload to timescales and to manage own time effectively.
About Us
Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals\’ fitness to practise, and work to ensure the quality of dental education.
Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.
Benefits
The GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish.
To support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.
Some of our benefits include:
- 27 days holiday (plus statutory) – rising to 30 days after 2 years service
- Flexitime scheme
- Employer pension contributions up to 10%
- Buy/Sell annual leave
- Enhanced Maternity, Paternity and Adoption leave from 1 years service.
- Life assurance, income protection plan and enhanced sick leave policy
- Staff discounts including eye care contributions and discounted gym membership.
We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
How to apply
As part of your supporting statement, please provide examples of your work experience that align to the role and person specification above.
For further details about the role and to apply please click the apply button.
Closing date: 23:59 on 7 September 2025.
We reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.
Please no agencies unless instructed otherwise.
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Registration Support Officer employer: General Dental Council
Contact Detail:
General Dental Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Support Officer
✨Tip Number 1
Familiarise yourself with the General Dental Council's mission and values. Understanding their commitment to patient safety and public confidence in dental services will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your administrative experience by preparing specific examples of how you've maintained records or databases in previous roles. Be ready to discuss any systems or procedures you've developed that improved efficiency, as this will resonate well with the responsibilities of the Registration Support Officer.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle challenging situations. The role requires high standards of customer service, so being able to share real-life examples will set you apart from other candidates.
✨Tip Number 4
Research common software tools used in administrative roles, particularly those related to database management and Microsoft Office. Being able to discuss your proficiency with these tools will demonstrate your readiness for the technical aspects of the job.
We think you need these skills to ace Registration Support Officer
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to provide specific examples of your work experience that align with the responsibilities and person specification outlined in the job description. Highlight your administrative experience, customer service skills, and attention to detail.
Highlight Relevant Skills: Emphasise your IT skills, particularly your experience with Microsoft Office packages. Mention any experience you have with maintaining records, databases, and filing systems, as these are crucial for the role.
Showcase Your Communication Abilities: Demonstrate your proven communication skills in your application. This could include examples of how you've effectively communicated with colleagues or stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at General Dental Council
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you maintained records, databases, or filing systems, as this is crucial for the Registration Support Officer role.
✨Demonstrate Customer Service Excellence
Since providing high standards of customer service is key, think of instances where you successfully resolved customer queries or improved client relationships. This will show your ability to promote effective working relationships.
✨Prepare for Questions on Attention to Detail
Accuracy is vital in this position. Be ready to explain how you ensure precision in your work, perhaps by discussing methods you use to double-check your tasks or manage your workload effectively.
✨Familiarise Yourself with Microsoft Office
As good IT skills are required, brush up on your knowledge of Microsoft Office packages. You might be asked about your proficiency with tools like Excel or Word, so consider preparing examples of how you've used these in past roles.