At a Glance
- Tasks: Coordinate hearings and provide essential administrative support before and after each session.
- Company: Join the General Dental Council, a leader in dental professional regulation.
- Benefits: Enjoy 27 days holiday, flexible working, and a supportive team environment.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Make a real difference in the dental profession while developing your skills.
- Qualifications: Strong admin experience, excellent communication skills, and IT proficiency required.
Salary: £33,817 - £39,783 pa
Location: London Hybrid (2 days in the office, 3 days working from home)
Contract: Fixed-term contract for 12 months
Hours: Full-time
Following an internal promotion, we have an exciting opportunity for a Hearings Coordinator in our Hearings team to play a central role in the provision of coordinated administrative support before and after hearings. The Hearings Coordinator will identify and resolve problems which arise during the run-up to hearings and will be responsible for post-hearing administration.
The Dental Professionals Hearings Service (the Hearings Service) conducts hearings for cases investigated and brought by the General Dental Council (GDC). Cases are adjudicated by independent committees consisting of lay and dental professional panellists. The Hearings Service is administratively separated from the GDC. Hearings are formal adjudication proceedings. Decisions made at hearings can have serious consequences for the dental professionals and can be difficult and stressful for all those involved. Cases often include patients, witnesses and legal representatives.
About the role:
- Preparation of appropriate pre-hearing documentation for upcoming hearings, by liaising with panel members, hearings listing staff and internal and external legal teams.
- Undertake appropriate post-hearings correspondence and document handling.
- Document publications on the GDC website and Register, ensuring consistency of text and adhering to GDPR guidelines.
- Coordinating and listing appeal applications.
- Database (CRM) updating, quality control and reporting for external organisations.
About you:
- Experience of administration, with strong IT/Microsoft Office skills, as well as the ability to use data for reporting purposes.
- Excellent written communication skills to read, understand and draft correspondence in response to complex documentation and legal advice; and verbal/interpersonal communication skills to liaise with a range of internal and external contacts, including panellists, advisers, registrants and appellants.
- Ability to plan and prioritise work with strong time management, including monitoring key tasks and meeting strict deadlines, and adapting to unexpected developments.
- Commitment to team working.
- Ability to work sensitively with confidential information.
Benefits:
- 27 days' holiday (plus statutory) - rising to 30 days after 2 years service
- Flexitime scheme
- Employer pension contributions up to 10%
- Buy/Sell annual leave
- Enhanced Maternity, Paternity and Adoption leave from 1 years service.
- Life assurance, income protection plan and enhanced sick leave policy
- Staff discounts, including eye care contributions and discounted gym membership
How to apply:
For further details and to apply, please click the apply button. As part of your supporting statement, please provide specific examples of your work experience that align with the role and person specification above, using the STAR format.
Closing date: 23:59 on 21 May 2026. Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible. The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
Hearings Coordinator employer: GENERAL DENTAL COUNCIL
The General Dental Council (GDC) is an exceptional employer, offering a supportive and inclusive work environment in London, where you can thrive both personally and professionally. With flexible working arrangements, generous holiday allowances, and a commitment to employee development, the GDC ensures that its Hearings Coordinator role not only provides meaningful work but also fosters a culture of collaboration and respect. Join us to be part of a team that values diversity and empowers you to make a real difference in the dental profession.
StudySmarter Expert Advice🤫
We think this is how you could land Hearings Coordinator
✨Tip Number 1
Get to know the company! Research the General Dental Council and their values. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. As a Hearings Coordinator, you'll need to liaise with various stakeholders. Role-play potential scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to discuss your organisational skills. Think of examples where you've successfully managed multiple tasks or tight deadlines, as this is crucial for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on the opportunity.
We think you need these skills to ace Hearings Coordinator
Some tips for your application 🫡
Get to Know the Role:Before you start writing, take a good look at the job description. Understand what the Hearings Coordinator role entails and think about how your experience aligns with those responsibilities. This will help you tailor your application to show us you're the perfect fit!
Use the STAR Method:When crafting your supporting statement, remember to use the STAR format (Situation, Task, Action, Result). This helps us see your thought process and how you've tackled challenges in the past. It’s a great way to showcase your skills and experiences relevant to the role.
Be Clear and Concise:We love a well-structured application! Make sure your writing is clear and to the point. Avoid jargon and keep your sentences straightforward. This not only makes it easier for us to read but also shows off your excellent written communication skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out right there. We can’t wait to hear from you!
How to prepare for a job interview at GENERAL DENTAL COUNCIL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hearings Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as preparing pre-hearing documentation and post-hearing correspondence. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this position, prepare examples that highlight your experience in these areas. Think about times when you've had to draft complex correspondence or liaise with various stakeholders. Practising these examples will help you articulate your skills confidently during the interview.
✨Demonstrate Your Problem-Solving Abilities
The role involves identifying and resolving issues that arise before hearings. Be ready to discuss specific instances where you've successfully navigated challenges in your previous roles. Use the STAR format to structure your answers, focusing on the Situation, Task, Action, and Result to clearly convey your problem-solving approach.
✨Emphasise Teamwork and Adaptability
As a Hearings Coordinator, you'll need to work closely with various teams and adapt to unexpected developments. Prepare to share examples of how you've collaborated with others and managed changing priorities in past roles. Highlighting your commitment to teamwork will resonate well with the interviewers and align with their values.
