Regulation Operations Officer in Birmingham

We have an opportunity for a Regulation Operations Officer to join our team on a permanent basis, supporting the delivery of effective operations across the Regulation Directorate.

About the role:

• Supporting the coordination and collation of management information and performance data to enable the Executive Director to make informed decisions.
• To support the Regulation Operations Manager in prioritising key issues across the Regulation Directorate, considering the activities of other teams and the Executive Directors priorities.
• Personally lead on some projects, particularly those which interface with key external stakeholders, whilst also developing effective working relationships and encouraging cross-functional working.
• Be able to work on high-priority, unplanned work or work that is politically sensitive.
• Analyse data and present information clearly.
• To support the collation and monitoring of the Directorates operational risk register, escalating high-risk issues.
• To provide high-level administrative support and secretariat duties for management team meetings and provide day-to-day support to the Regulation Operations Manager or Executive Director.
• To be the subject matter expert for Regulation on the IT Change Advisory Board and to assist with the completion and monitoring of change requests.

About you:

• Excellent communication skills and an ability to communicate with a range of stakeholders and audiences.
• Highly developed administrative skills, with proficiency in Microsoft Office, especially Excel.
• Ability to manage conflict and evidence of demonstrating initiative, using logical thinking and problem-solving skills.
• Experience of managing and working independently, together with the ability to prioritise work in the face of irregular demands and/or changes in business needs.
• Evidence of producing and presenting complex information as understandable reports and advice relevant to various audiences.
• Collaborative and solution-orientated approach to support the delivery of improvements across a range of procedures and processes.
• Knowledge and understanding of procedures underpinning the work of a professional regulatory body.
• Demonstrable commitment to equality, inclusivity and diversity.

About us:

Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.

Our work matters, and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words, they are what make our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

Benefits:

• 27 days' holiday (plus statutory) - rising to 30 days after 2 years service
• Pension contributions up to 10%
• Buy/Sell annual leave
• Enhanced Maternity, Paternity and Adoption leave from 1 years service
• Life assurance, income protection plan and enhanced sick leave policy
• Staff discounts, including eye care contributions and discounted gym membership

We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

How to apply:

For further details and to apply, please click the apply button. As part of your supporting statement, please provide details of relevant skills and experience gained in a previous administrative role, experience of using Microsoft Excel, and knowledge/understanding of regulatory procedures.

Closing date: 23:59 on Sunday 29 March 2026. Please note, we reserve the right to bring this campaign to a close early and would therefore advise you to submit your application as soon as possible. The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.