The General Dental Council is seeking a Customer Service and Information Officer in Birmingham. This part-time role (17.5–24.5 hours weekly) operates on a hybrid pattern, with two days per week in our central Birmingham office.
You will be the first contact for dentists, practitioners and patients, providing accurate information by phone and email. You will manage a busy inbox and call centre workload, often handling over 50 inbound calls daily.
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Hybrid Customer Information Specialist (Part-Time) in Birmingham employer: General Dental Council
The General Dental Council (GDC) is an excellent employer, offering a dynamic work environment in the heart of Birmingham. With a strong focus on employee growth and development, we provide opportunities for continuous learning and career advancement, alongside a supportive hybrid work culture that values work-life balance. Join us to make a meaningful impact in the dental profession while enjoying competitive benefits and a collaborative team atmosphere.
