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- Tasks: Enhance customer experience through data analysis and manage service systems.
- Company: Global organisation in Hampshire with a focus on customer satisfaction.
- Benefits: Hybrid working options and a competitive salary of up to £35,000.
- Why this job: Make a real impact on customer experience while developing your analytical skills.
- Qualifications: Strong background in data analysis tools like Excel and Power BI.
- Other info: Excellent communication skills are essential for this role.
The predicted salary is between 28000 - 42000 £ per year.
A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems.
Responsibilities include:
- Reporting on customer feedback
- Overseeing warranty processes
Candidates should have a strong background in data analysis tools like Excel and Power BI, along with excellent communication skills. The position offers hybrid working options and a competitive salary of up to £35,000.
Hybrid: Customer Insight & Quality Analyst in London employer: Generacion y Gestion
Contact Detail:
Generacion y Gestion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid: Customer Insight & Quality Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in customer insight roles. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your data analysis work with tools like Excel and Power BI. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your communication skills. Being able to articulate your thoughts clearly is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles.
We think you need these skills to ace Hybrid: Customer Insight & Quality Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with data analysis tools like Excel and Power BI. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience and how your background makes you a perfect fit for the Customer Insight and Quality Analyst role. Keep it engaging and personal!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you can convey ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Generacion y Gestion
✨Know Your Data Tools
Make sure you brush up on your skills with Excel and Power BI before the interview. Be ready to discuss specific projects where you've used these tools to analyse customer data and improve experiences.
✨Understand Customer Feedback
Familiarise yourself with common methods of gathering and analysing customer feedback. Prepare examples of how you've reported on this in the past and how it led to actionable insights.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice explaining complex data findings in simple terms. Think about how you can convey your insights effectively to different stakeholders.
✨Embrace the Hybrid Model
Be prepared to discuss how you would manage your time and tasks in a hybrid working environment. Share any previous experiences you have with remote work and how you stay productive and connected with your team.
