At a Glance
- Tasks: Support life-changing healthcare tech by troubleshooting and maintaining medical devices.
- Company: Join Genedrive, a leader in innovative molecular diagnostics.
- Benefits: Enjoy a competitive salary, private healthcare, and 25 days annual leave.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Make a real impact in healthcare while travelling nationally and internationally.
- Qualifications: 5+ years in field engineering with strong troubleshooting skills required.
The predicted salary is between 35000 - 45000 £ per year.
Looking for a field-based engineering role where your work directly supports life-changing healthcare technology? Join Genedrive and help deliver innovative molecular diagnostic solutions to healthcare providers across the UK and internationally.
Location: Manchester (M13 9XX) with frequent UK and international travel
Full-time, permanent
Salary: £35,000 - £45,000 per annum, depending on experience
Benefits include private healthcare, discretionary bonus, share option scheme, pension, income protection, death in service benefit, and 25 days annual leave plus bank holidays.
Please note: You must hold a full clean driving licence, be eligible for international travel, and successfully pass an Enhanced DBS check.
About Genedrive: Genedrive® is an affordable, real-time nucleic acid amplification system designed to support rapid genetic stratification and inform clinical treatment decisions in emergency care settings. As the business continues to develop and enhance its point-of-care diagnostic solutions, there is a significant opportunity to expand access to molecular diagnostic testing technology globally. Genedrive's vision is to transform lives by enabling rapid access to the benefits of molecular diagnostics.
The role: As a Field Engineer, you will provide engineering support for Genedrive products at customer sites, delivering servicing, maintenance, repair, commissioning, and technical support activities across the company's medical device portfolio. You will play a key role in ensuring products consistently meet customer requirements and company standards while acting as a professional ambassador for the Genedrive brand. This position combines extensive customer-facing field work with periods of office-based activity at the company's Manchester headquarters. Travel requirements may vary significantly, including periods of extensive national and international travel.
Key responsibilities:
- Troubleshoot Genedrive medical devices both remotely and on customer sites.
- Diagnose hardware and software issues and implement corrective actions.
- Commission and decommission medical devices within NHS and international healthcare environments.
- Carry out subsystem-level fault-finding using technical documentation and electronic schematics.
- Perform system maintenance, repairs, and software or hardware updates.
- Provide technical support and site preparation assistance to the commercial team.
- Act as the subject matter expert for Genedrive hardware and software operation.
- Prepare repair, maintenance, and rework instructions.
- Maintain accurate and up-to-date service documentation.
- Manage customer visits in line with agreed service level agreements.
- Liaise with engineering, commercial, service teams, and customers.
- Support manufacturing activities when required.
Skills and experience:
Essential:
- Minimum of 5 years' experience in a Field Engineer or Service Technician role working with electronic devices.
- Proven experience troubleshooting electronic systems using software tools and log files.
- Experience interpreting engineering drawings and carrying out fault-finding activities.
- Experience handling and replacing ESD-sensitive subsystems.
- Strong troubleshooting skills using technical documentation and software logs.
- Experience working within regulated environments and under customer or time pressures.
- Ability to troubleshoot equipment both in person and remotely.
- A proactive, solution-focused approach.
- Eligibility for international travel across Europe, the Middle East, and the USA.
- Relevant qualifications supporting your engineering experience.
- Full clean driving licence.
Desirable:
- Experience with technologies including Bluetooth, IP networks, SFTP configuration, Wi-Fi configuration, Windows command-line tools, POCT1-A/HL7 integration, Android OS, Android debug mode, Android OS updates, and BIOS configuration.
- City & Guilds 2377 qualification or equivalent PAT testing certification.
- Experience within the medical device or in vitro diagnostics sector.
Benefits:
- Competitive Salary + Discretionary bonus scheme.
- Private healthcare.
- Death in service benefit.
- Group income protection.
- Share option scheme.
- 25 days annual leave plus 8 bank holidays.
- Group personal pension scheme.
How to apply for the role:
If you have the skills and experience required for this Field Engineer position, we would love to hear from you. Click "Apply" today with your latest CV. You must be authorised to work in the UK. No agencies please.
Medical Device / IVD Field Engineer in Warrington employer: Genedrive
Genedrive is an exceptional employer that offers a dynamic work environment where innovation meets healthcare technology. With a strong commitment to employee growth, competitive benefits including private healthcare and a discretionary bonus scheme, and the opportunity to make a meaningful impact in the field of molecular diagnostics, Genedrive fosters a culture of collaboration and excellence. Located in Manchester, this role not only provides extensive travel opportunities but also positions you at the forefront of life-changing healthcare solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Device / IVD Field Engineer in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical device field and let them know you're on the hunt for a Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've tackled technical issues in the past, especially with electronic devices. Show them you’re the go-to person for solving problems!
✨Tip Number 3
Don’t forget to research Genedrive and their products! Understanding their technology and how it impacts healthcare will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep track of your application status easily!
We think you need these skills to ace Medical Device / IVD Field Engineer in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Field Engineer, so don’t hold back on showcasing your troubleshooting and technical support expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with medical devices and how you can contribute to Genedrive’s mission. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've successfully diagnosed and resolved issues in electronic systems. We’re looking for that proactive, solution-focused approach, so let us know how you tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Genedrive
✨Know Your Tech
Make sure you brush up on the specific technologies mentioned in the job description, like Bluetooth and IP networks. Being able to discuss these confidently will show that you're not just a candidate, but a potential expert who can hit the ground running.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've diagnosed and solved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on your experience with electronic systems and fault-finding activities.
✨Understand the Company’s Vision
Familiarise yourself with Genedrive's mission to transform lives through molecular diagnostics. Being able to articulate how your role as a Field Engineer contributes to this vision will demonstrate your alignment with their goals and values.
✨Prepare for Customer Interaction
Since this role involves significant customer-facing work, think about how you would handle various customer scenarios. Be ready to discuss your approach to maintaining professionalism and ensuring customer satisfaction, especially under pressure.
