At a Glance
- Tasks: Support life-changing healthcare tech by providing engineering support and troubleshooting medical devices.
- Company: Join Genedrive, a leader in innovative molecular diagnostic solutions.
- Benefits: Enjoy a competitive salary, private healthcare, and 25 days annual leave.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in healthcare while travelling nationally and internationally.
- Qualifications: 5+ years in field engineering with strong troubleshooting skills required.
Looking for a field-based engineering role where your work directly supports life-changing healthcare technology? Join Genedrive and help deliver innovative molecular diagnostic solutions to healthcare providers across the UK and internationally.
Location: Manchester (M13 9XX) with frequent UK and international travel
Full-time, permanent position with a salary of £35,000 - £45,000 per annum, depending on experience. Benefits include private healthcare, discretionary bonus, share option scheme, pension, income protection, death in service benefit, and 25 days annual leave plus bank holidays.
You must hold a full clean driving licence, be eligible for international travel, and successfully pass an Enhanced DBS check.
As a Field Engineer, you will provide engineering support for Genedrive products at customer sites, delivering servicing, maintenance, repair, commissioning, and technical support activities across the company's medical device portfolio. You will play a key role in ensuring products consistently meet customer requirements and company standards while acting as a professional ambassador for the Genedrive brand.
This position combines extensive customer-facing field work with periods of office-based activity at the company's Manchester headquarters. Travel requirements may vary significantly, including periods of extensive national and international travel.
- Troubleshoot Genedrive medical devices both remotely and on customer sites.
- Diagnose hardware and software issues and implement corrective actions.
- Commission and decommission medical devices within NHS and international healthcare environments.
- Carry out subsystem-level fault-finding using technical documentation and electronic schematics.
- Perform system maintenance, repairs, and software or hardware updates.
- Provide technical support and site preparation assistance to the commercial team.
- Act as the subject matter expert for Genedrive hardware and software operation.
- Prepare repair, maintenance, and rework instructions.
- Maintain accurate and up-to-date service documentation.
- Manage customer visits in line with agreed service level agreements.
- Liaise with engineering, commercial, service teams, and customers.
- Support manufacturing activities when required.
Minimum of 5 years' experience in a Field Engineer or Service Technician role working with electronic devices. Proven experience troubleshooting electronic systems using software tools and log files. Experience interpreting engineering drawings and carrying out fault-finding activities. Strong troubleshooting skills using technical documentation and software logs. Ability to troubleshoot equipment both in person and remotely. Eligibility for international travel across Europe, the Middle East, and the USA. Relevant qualifications supporting your engineering experience. Full clean driving licence.
Experience with technologies including Bluetooth, IP networks, SFTP configuration, Wi-Fi configuration, Windows command-line tools, POCT1-A/HL7 integration, Android OS, Android debug mode, Android OS updates, and BIOS configuration. City & Guilds 2377 qualification or equivalent PAT testing certification. Experience within the medical device or in vitro diagnostics sector.
If you have the skills and experience required for this Field Engineer position, we would love to hear from you. No agencies please.
Locations
Field Service Medical Device Engineer in Cheshire, Warrington employer: Genedrive
Genedrive is an exceptional employer that offers a dynamic work environment where you can make a tangible impact on healthcare technology. With competitive salaries, comprehensive benefits including private healthcare and a share option scheme, and a strong focus on employee development, Genedrive fosters a culture of innovation and collaboration. Based in Manchester, the role provides opportunities for extensive travel, allowing you to engage with diverse healthcare settings while advancing your career in the medical device sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Medical Device Engineer in Cheshire, Warrington
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Medical Device Engineer role you’re after at Genedrive.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Genedrive a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Genedrive.
✨Apply Through Company Websites
When you spot a role like Field Service Medical Device Engineer at Genedrive, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Medical Device Engineer in Cheshire, Warrington
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Medical Device Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Genedrive a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Genedrive specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Genedrive
✨Brush Up on Core Engineering Principles
Before heading into the interview with Genedrive, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Genedrive want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
