GenderGP is seeking a proactive Member Support Specialist to be the first point of contact for our members, responding to enquiries with empathy, clarity, and professionalism.
You will manage a central inbox via Trengo, handle social media queries and reviews, escalate issues as needed, learn our services, and support launches and expansions.
This fully remote role offers UK hours, a competitive salary, and opportunities for development in telehealth and gender-affirming care.
#J-18808-Ljbffr
Empathetic Remote Member Support Specialist in Wakefield employer: GenderGP
At GenderGP, we pride ourselves on being an exceptional employer that champions inclusivity and support in the workplace. Our remote working environment allows for flexibility while fostering a culture of empathy and collaboration, ensuring that our Member Support Specialists can thrive both personally and professionally. With ongoing training and development opportunities, you will be empowered to grow your skills and make a meaningful impact in the lives of our members.
