GenderGP is seeking a proactive Member Support Specialist to join our fully remote team. You’ll be the first point of contact for our members, responding to enquiries with empathy and clarity, and helping users navigate our gender-affirming care platform from anywhere with UK-friendly hours.
You’ll manage a central inbox using Trengo, handle social media inquiries, escalate where needed, and continuously learn about our services to provide accurate, helpful guidance during product launches and
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Compassionate Remote Member Support Specialist (Healthcare) in South Shields employer: GenderGP
At GenderGP, we pride ourselves on being an exceptional employer that champions inclusivity and support in the workplace. Our remote working environment allows for flexibility while fostering a culture of empathy and collaboration, ensuring that our Member Support Specialists can thrive both personally and professionally. With ongoing training and development opportunities, you will be empowered to grow your skills and make a meaningful impact in the lives of our members.