GenderGP is seeking a proactive Member Support Specialist to be the first point of contact for our members, delivering empathetic and professional assistance. This fully remote role operates on UK hours, with a permanent, 40-hour workweek and a starting salary of £25.4k.
You will answer member emails and chatbot inquiries, manage our central inbox via Trengo, and handle social media inquiries and reviews. You’ll escalate complex issues to the right teams and support members during new product
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Remote Member Support Specialist — Flexible Hours employer: GenderGP
At GenderGP, we pride ourselves on being an exceptional employer that champions inclusivity and support in the workplace. Our remote working environment allows for flexibility while fostering a culture of empathy and collaboration, ensuring that our Member Support Specialists can thrive both personally and professionally. With ongoing training and development opportunities, you will be empowered to grow your skills and make a meaningful impact in the lives of our members.
