GenderGP is seeking a proactive Member Support Specialist to provide empathetic help to our community, answering inquiries and guiding members through their journey.
You will manage the central inbox via Trengo, respond to emails and chatbot queries, and handle social media inquiries, reviews, and escalations with accuracy.
Fully remote with UK-based hours, offering opportunities for professional development in telehealth tools and platform knowledge.
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Remote Member Support Specialist (Healthcare/Telehealth) in Portsmouth employer: GenderGP
At GenderGP, we pride ourselves on being an exceptional employer that champions inclusivity and support in the workplace. Our remote working environment allows for flexibility while fostering a culture of empathy and collaboration, ensuring that our Member Support Specialists can thrive both personally and professionally. With ongoing training and development opportunities, you will be empowered to grow your skills and make a meaningful impact in the lives of our members.
