At a Glance
- Tasks: Engage with customers and resolve their issues in a fun arcade environment.
- Company: Join Genda-Playnation Entertainment, where we create exciting memories for our customers.
- Benefits: Enjoy free parking, uniform, discounts, and access to pool and shows for friends and family.
- Other info: Flexible hours with on-the-job training and great opportunities for growth.
- Why this job: Be part of a vibrant team and make every customer's visit memorable.
- Qualifications: Must be 18+, motivated, and ready to work in a fast-paced setting.
The predicted salary is between 15862 - 15862 € per year.
Genda-Playnation Entertainment are now recruiting for a Customer Service Assistant at our Quicksilver arcade in Leeds Skelton Lake Services, Leeds, LS9 0AS.
COMPANY PROFILE
Here at Genda-Playnation Entertainment, we are passionate about what we do. We are committed to giving our customers fantastic service in a fun and exciting holiday environment. We put our heart and soul into creating exciting memories for all our customers to ensure they leave happy and return year on year.
Genda-Playnation Entertainment are looking for a new Arcade Host to join us. We're looking for fast-paced, motivated and intuitive individuals to join us at these busy Arcade locations.
OUTLINE OF RESPONSIBILITIES
- To work in our Quicksilver Arcade engaging and helping Customers.
- Listening to Customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is a safe and welcoming place for Customers of all ages.
- To ensure with the team that the arcade is clean, attractive and well merchandised.
- To learn about the range of products and promotions we run so you can inform Customers accurately.
OUTLINE OF THE ROLE
- Salary: £15,862.08 per annum
- Benefits: Free Parking, Uniform provided (T shirt, Sweat-shirt, trousers), Free use of pool and shows for friends and families, discounts where available.
- Hours: 24 hours per week (Day & Evening shifts required including Weekends, Monday - Sunday)
- Start Date: 20th May 2026 (or as soon as possible)
- Annual Leave: 20 days, including bank/public holidays (pro rata based on part time hours). Bank/Public Holidays are classed as working days, and there will be the expectation to work these, unless requested as time off.
We provide on-the-job training for the position, ensuring that you can get up to speed whilst working alongside one of our supervisors. If you think you're suitable for the role, please apply!
Customer Service Assistant in Leeds employer: Genda Playnation Entertainment Ltd
Genda-Playnation Entertainment is an exceptional employer, offering a vibrant work culture where employees can thrive in a fun and dynamic environment. With benefits such as free parking, uniform provision, and discounts for friends and family, alongside opportunities for on-the-job training and personal growth, our Quicksilver arcade in Leeds is the perfect place for motivated individuals to build a rewarding career while creating memorable experiences for our customers.
Contact Detail:
Genda Playnation Entertainment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genda-Playnation Entertainment. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant. Role-play with a friend or family member to get comfortable with handling different situations. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 3
Dress the part! Even though it’s a fun and casual environment, showing up looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Quicksilver Arcade. We can’t wait to see your application!
We think you need these skills to ace Customer Service Assistant in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re excited about creating fantastic experiences for our customers at Genda-Playnation Entertainment.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Mention any previous roles where you’ve engaged with customers or resolved issues, as this will show us you’re a great fit for the Customer Service Assistant role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great addition to our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Genda Playnation Entertainment Ltd
✨Know the Company
Before your interview, take some time to research Genda-Playnation Entertainment. Understand their values, mission, and what makes them unique in the entertainment industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, you'll be engaging with customers regularly. Prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. This will demonstrate your ability to handle the role effectively.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, like dealing with an unhappy customer or ensuring the arcade is safe and welcoming. Practising these scenarios can help you respond confidently.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to dress smartly for your interview. This shows professionalism and respect for the opportunity. Plus, it sets a positive tone for your first impression!
